Action1 Verified Customer Reviews (2026)

Overall, Action1 has been very helpful in deploying patches and scanning for vulnerabilities. It has cut down on updating 3rd-party software by more than half the time.

What I like most about Action1 is how easy it is to use. You can get Action1 running in no time without any prior experience. Best part of all is that it's free for the first 200 endpoints which is unheard for RMM products.

The only problem is that it currently doesn't have a way to WoL (Wake-on-LAN) for updates, but it is on the roadmap for a future release.

Great solution for SMBs and MSPs with primarily Windows environments. Particularly valuable for teams seeking a secure, easy-to-use, cloud-native patch management platform. Strong on automation and compliance, but keep in mind remote access limitations and extra costs if scaling beyond the free tier.

Free plan 200 endpoints
Very fast deployment (≈1 minute per device)
Intuitive and centralized interface with customizable reports
Strong automation: scripts, data collection, update rings
Scalable and fast patch management, great WSUS replacement
Clear roadmap and frequent improvements

Remote access is basic (no file transfer, chat, or reliable multi-monitor support)
Requires manual effort for custom software packaging/updates
Occasional issues with vendor driver detection
Pricing increases steeply beyond 200 endpoints due to support requirements

Some limitations exist, but can often be mitigated with workarounds or external tools

Action1 has been a game-changer in managing endpoints across the network. It offers a balance of simplicity, security, and advanced functionality that makes IT administration seamless. The platform’s cloud-based design removes the need for heavy infrastructure while still delivering enterprise-grade endpoint management. For IT teams seeking visibility, automation, and compliance without complexity, Action1 is an excellent choice.

Cloud-based with no need for complex on-premises infrastructure.

Smooth deployment and quick agent installation across devices.

Real-time visibility into endpoints with detailed inventory and reporting.

Patch management is automated and highly customizable.

Remote access and script execution make troubleshooting effortless.

Intuitive dashboard with an easy-to-navigate interface.

Strong security compliance features (audit logs, alerting, RBAC).

Excellent scalability for growing organizations.

Requires stable internet connectivity for optimal performance.

Some advanced features may take time to configure for first-time users.

Limited offline functionality compared to traditional on-prem tools.

Our experience has been a great one so far. No complaints and we've been using this program for over a year now. We have between 100 & 200 client computers we manage from this platform.

This has helped our company manage our many computers throughout the company and easily get on with an employee remotely not having to leave our desk to sit in their chair. Set updates on a schedule keeping things up to date and just an all around very useful tool to have available.

I'm trying to think of anything that's annoyed me and I'm having a hard time thinking of anything...

We went from THINKING we were well patched to actually KNOWING we are. The visibility this has given us is massive, along with being able to now manage remote workers without the need to wait for them to VPN in. Also the ability to simply 3rd party patching has been a massive jump forward.

Simple visibility of missing patches and vulnerabilities that need addressing

Grouped into categories nicely with a "SLA" to prioritise

The ability to deploy scripts remotely very easily

The only real con was at initial signup - finding documentation to get started wasn't the most obvious. Saying that the software was simple enough to just dive in

Great so far, very responsive alongside the webinars to explain critical patches required are helpful!

Easy to setup and get working. The critical vulnerabilities webinars are very helpful and give great insight into what needs to be patched etc.

Great product so far, not noticed anything that can be marked as a con.

I would, and do recommend this product for small business and enterprises.
It ticks a lot of boxes for us, managed groups, automatic updates and reporting by group or at an enterprise level. Ability to upload specialist software and deploy with the console, and using custom switches for install options.
Excellent solution!

Ease of setup
On Prem deployment agent
easy to upload enterprise apps for deployment
easy to setup and manage groups for alerts and configuration

Doesn't see O/S vulnerabilities
Can't think of any others...

Action1 is great, and I will gladly recommend it to any administrator.
It integrates well in both small and large establishments.

Action1 has streamlined the management of my departmental systems, making administration remarkably straightforward.
Every feature I need—deployment, updates, vulnerability assessment, remote control, and more—is seamlessly integrated into the platform.
I’m especially impressed that the free version supports up to 200 devices without restricting any of the functionalities.

The only issue is that it does not yet support Android devices.

100% recommend to all internal IT or MSP/MSSPs. The ease of use allowed us to standardise software versions and maintain coherent updates quickly.

The ease of deployment, and the ability to have different endpoint groups really makes administration so much easier.

I cant fault the platform for anything. the ease of use is simply superb!

My experience with this endpoint protection software has been great. It is seamless to use and offers tons of capabilities. With f Action1 Endpoint Security Platform, we no longer have to worry about constant threats such as viruses and malware.

There is a lot I like about this software. First, there is both a free and trial version which are amazing in giving prospective users a feel of the software and how it works.
The software comes with great features yet very competitive regarding the price point.
It is very effective when it comes to screening and blocking threats.

Action1 Endpoint Security Platform has been an amazing solution and I have had zero bad experiences.