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What is Verizon VoIP Business Digital Voice?

Explore a reliable and feature-rich VoIP phone system designed with user-friendliness and effective management in mind. This platform includes mobile and desktop applications that support remote work, complemented by over 45 powerful features aimed at boosting your business's efficiency. VoIP Business Digital Voice functions as a professional communication tool that utilizes a secure cloud-based VoIP network, streamlining your call handling through desk phones and mobile apps for smooth business operations. It is particularly beneficial for organizations where customer accessibility is vital, as well as those needing to route calls efficiently to the right staff members and promptly respond to customer inquiries or urgent requests. With an extensive array of more than 45 advanced calling features, such as automatic call forwarding, voicemail to email, and easy call transfers across devices, your communication processes will be significantly improved. Furthermore, the cloud-based VoIP system guarantees that your business remains accessible during power outages by redirecting calls to a predetermined alternate number, ensuring you stay connected at all times. This all-encompassing solution not only improves communication but also strengthens your business continuity strategies, making it a critical asset for any organization. Ultimately, investing in this VoIP system means prioritizing seamless interactions and operational resilience in a fast-paced business environment.

What is Diamond Voice?

Diamond Voice provides hosted telephone solutions on a national scale, serving a wide array of leading companies from different industries. Our in-depth knowledge of telecommunications and cloud telephony empowers our Sales Engineers to offer outstanding customer service, coupled with a comprehensive grasp of system features. We are dedicated to delivering business-grade telephone solutions and innovative IVR applications specifically designed for the cloud-based telephony platform. Our state-of-the-art and cost-effective hosted telephone services guarantee that businesses can sustain effective communication in a highly competitive landscape. As a family-owned and privately held enterprise, we treat your business with the same level of commitment and quality as we do our own operations. Loyalty and reliability are core values that underpin our service philosophy. Additionally, we pride ourselves on providing exceptional technical support; we understand that business needs can arise outside of standard hours. Consequently, we offer around-the-clock technical assistance, ensuring that no question is too trivial to be answered. Our unwavering aim is to facilitate seamless communication for all clients, thereby underlining our dedication to their ongoing success and satisfaction. In doing so, we strive to foster long-lasting partnerships built on trust and mutual growth.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Verizon Network Detection and Response

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/

Company Facts

Organization Name

Diamond Voice

Date Founded

1997

Company Location

United States

Company Website

www.diamondvoice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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