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What is Vertesia?

Vertesia is an all-encompassing low-code platform for generative AI that enables enterprise teams to rapidly create, deploy, and oversee GenAI applications and agents at a large scale. Designed for both business users and IT specialists, it streamlines the development process, allowing for a smooth transition from the initial prototype stage to full production without the burden of extensive timelines or complex infrastructure. The platform supports a wide range of generative AI models from leading inference providers, offering users the flexibility they need while minimizing the risk of becoming tied to a single vendor. Moreover, Vertesia's innovative retrieval-augmented generation (RAG) pipeline enhances the accuracy and efficiency of generative AI solutions by automating the content preparation workflow, which includes sophisticated document processing and semantic chunking techniques. With strong enterprise-level security protocols, compliance with SOC2 standards, and compatibility with major cloud service providers such as AWS, GCP, and Azure, Vertesia ensures safe and scalable deployment options for organizations. By alleviating the challenges associated with AI application development, Vertesia plays a pivotal role in expediting the innovation journey for enterprises eager to leverage the advantages of generative AI technology. This focus on efficiency not only accelerates development but also empowers teams to focus on creativity and strategic initiatives.

What is SearchUnify?

SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.

Media

Media

Integrations Supported

Microsoft Azure
Adobe Marketo Engage
Discourse
Gemma
Google Cloud Platform
Hugging Face
IBM watsonx
Jive
MadCap Flare
Microsoft SharePoint
Microsoft Teams
MindTouch
Mistral AI
Model Context Protocol (MCP)
Moodle
Salesforce Agentforce
Skilljar
Thought Industries
WordPress
Zendesk

Integrations Supported

Microsoft Azure
Adobe Marketo Engage
Discourse
Gemma
Google Cloud Platform
Hugging Face
IBM watsonx
Jive
MadCap Flare
Microsoft SharePoint
Microsoft Teams
MindTouch
Mistral AI
Model Context Protocol (MCP)
Moodle
Salesforce Agentforce
Skilljar
Thought Industries
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertesia

Date Founded

2024

Company Location

United States

Company Website

vertesiahq.com

Company Facts

Organization Name

SearchUnify

Date Founded

2008

Company Location

India

Company Website

www.searchunify.com

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

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