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What is VertexOne?

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

What is E Source Data Science?

We are committed to converting data into valuable assets for our utility clients, ensuring seamless efficiency throughout the entire process from transmission to customer service. Utilities across both the United States and Canada face comparable challenges in utilizing data and machine learning to optimize their operations effectively. In response to these obstacles, we have created a suite of AI-powered solutions, such as E Source OneInform and E Source GridInform, which enable our utility partners to adopt technological innovations and derive value from our data science capabilities. Attracting and keeping highly skilled data science experts with the necessary diverse skill sets presents a considerable challenge. Moreover, the organization, management, and application of data can often be expensive and intricate. Frequently, data designed for one purpose proves difficult to repurpose for another, resulting in inefficiencies. OneInform revolutionizes the way utilities perceive and develop customer programs by providing an all-encompassing view of individual customers, integrating hundreds of specific data points that start at the smart meter level. This groundbreaking strategy not only boosts operational efficiency but also strengthens customer relationships, thus laying the foundation for future advancements in utility services. By continually refining our offerings and addressing these complexities, we aim to propel the industry towards a more data-driven future.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertex

Date Founded

1996

Company Location

United States

Company Website

vertexone.net

Company Facts

Organization Name

E Source

Company Location

United States

Company Website

www.esource.com/public/data-science

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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