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Ratings and Reviews 0 Ratings
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What is Vesper Marine Cortex?
Cortex Onboard is a free application that accompanies your Cortex system, intended to assist you in setting up your Cortex Hub and downloading vital updates for your Cortex devices, which include the most recent enhancements. This app enables you to manage alerts, access AIS data, and keep track of instrument readings from any location on your boat. You can effortlessly view standard sensors or instruments that are connected through the NMEA 2000 network. By using the Cortex Onboard app, the process of configuring and updating your devices is made easier, and you can receive alerts directly to your device concerning AIS information. Furthermore, the Cortex Hub is equipped with integrated sensors that monitor essential metrics such as battery status, barometric pressure, and the vessel's location. To further improve your monitoring capabilities, you can connect your Cortex Hub to NMEA 2000 or add external sensors that track wind, depth, bilge high water levels, temperature, shore power, and overall security. With these extensive features, Cortex Onboard guarantees a thorough management and monitoring experience for your time on the water, ensuring that you can enjoy your boating adventures with confidence.
What is Infosys Cortex?
Infosys Cortex is an advanced customer engagement platform driven by Artificial Intelligence (AI) that transforms contact center operations through purposeful communication and smart decision-making abilities. By harnessing microdata from customer interactions, it converts this information into real-time actionable insights. The platform's enhanced cognitive functions and continuous training empower agents to make faster and more knowledgeable choices as they evolve from beginners to experts in their roles. With Cortex, agents acquire vital knowledge, insights, and guidance, which are essential for their development, improvement, and ability to represent their brand effectively. This state-of-the-art platform not only elevates the customer experience but also enriches employee satisfaction, thereby reimagining the entire contact center operation to create a smooth customer journey. Moreover, Infosys Cortex functions as a comprehensive AI solution that meticulously analyzes the extensive data produced by customer care centers, delivering invaluable insights and strategic recommendations. Collectively, these capabilities ensure that businesses remain agile in responding to the ever-changing demands and expectations of their customers, fostering a culture of continuous improvement. As a result, companies can better align their services with customer needs, ultimately driving growth and success in a competitive landscape.
Integrations Supported
XTEL AI
Triple Point S&OP
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vesper Marine
Date Founded
2007
Company Location
New Zealand
Company Website
www.vespermarine.com/getcortexapp
Company Facts
Organization Name
Infosys
Date Founded
1981
Company Location
India
Company Website
www.infosys.com/products-and-platforms/cortex.html
Categories and Features
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics