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What is VetMaster?

VetMaster for 32-bit Windows is priced at $1295, which covers a full year of updates and customer support, with the possibility to renew these services for an extra $400 each year as long as the account stays active. To finalize your purchase, you are required to agree to the conditions stated in the End User License Agreement (eula.txt). The most recent update, version 7.036a, was released on June 7, 2022, and is accessible to users with an annual license, necessitating a username and password for entry. It is vital to recognize that VetMaster can function on a 32-bit Windows 7 system, provided that the User Account Control (UAC) feature is turned off; to disable this, you can navigate to the start menu, type UAC into the search box, and press Enter. When you are generating an invoice within the Client/Patient Screen, you can select the appropriate codes and confirm the invoice by clicking the minus sign, while pressing Esc allows you to save the invoice for later editing. For managing invoices for multiple patients, simply press F10 to switch between them. If you choose to order Microsoft Windows 7 Pro or Ultimate directly from Microsoft, you will receive both versions, so it’s important to ask for both DVDs if purchasing from another vendor to ensure you have all the required software. Furthermore, maintaining awareness of your license and update status is essential for smooth operation and overall user satisfaction. Regularly checking for updates can also enhance performance and introduce new features.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Doty Software

Date Founded

1977

Company Website

www.dotysoftware.com

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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