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What is Vetriq?

Vetriq represents a cutting-edge solution designed to automate the revenue cycle processes within healthcare, particularly focusing on alleviating the burdensome manual tasks linked to payment posting, remittance processing, and financial reconciliation for healthcare providers. By optimizing the handling of Explanation of Benefits (EOB) documents, payer interactions, and bank lockbox transactions, it transforms incoming payment information into well-organized electronic records that can be easily incorporated into revenue cycle management systems. Instead of requiring a complete revamp of a healthcare facility's banking, lockbox services, or existing revenue cycle management infrastructure, Vetriq integrates effortlessly with current banking partners and practice management or EHR systems to enhance pre-existing workflows through automation. Its robust processing engine excels at converting paper EOBs into standardized electronic remittance formats such as 835, which significantly reduces the need for manual data entry and lightens the administrative burden. Ultimately, Vetriq not only boosts the efficiency and accuracy of financial operations for medical organizations but also allows them to preserve their established systems and collaborative relationships. This innovative approach helps healthcare providers focus more on patient care rather than being bogged down by administrative tasks.

What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

Media

Media

Integrations Supported

Availity
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Change Healthcare
Microsoft Azure
NextGen
TriZetto
Waystar
XIFIN LIS
athenaOne
eClinicalWorks

Integrations Supported

Availity
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Change Healthcare
Microsoft Azure
NextGen
TriZetto
Waystar
XIFIN LIS
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$22 per hour
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vetriq

Company Location

United States

Company Website

vetriq.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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