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What is Viabl?

Originally branded as Able Glaze, Able Group was founded in 1993 to offer emergency maintenance services across London and Essex. By 1998, we had broadened our reach to serve clients nationwide, and two years later, we transitioned to a larger facility in Leigh-on-Sea. Over the years, Able Group has diversified to include seven specialized trades: plumbing, heating, drainage, electrical work, lock services, glazing, and pest control. What started as a small venture has transformed into a comprehensive property maintenance provider, now capable of servicing over 90% of postcodes in the UK. Operating under the name Viabl Ltd, our company boasts a workforce of over 800 skilled engineers, with our service vans consistently navigating UK streets to ensure timely assistance for our customers. This ongoing dedication to growth and quality service has solidified our position as a prominent player in the property maintenance industry. As we continue to innovate and adapt, our focus remains on delivering exceptional service to every client we serve.

What is Fonvirtual Click to Call?

Future customers can easily start a dialogue with your service representatives by clicking the Click to Speak button found on your website. This user-friendly feature enables them to connect with your business from any location around the world at no charge. Fonvirtual establishes a seamless link between the website visitor and your team. By choosing the Click to Speak option, potential clients can reach out to your company instantly while enjoying superior sound quality, regardless of their geographical distance. Moreover, you can tailor your Click to Speak WebRTC settings to include personalized greetings, business hours, call queuing options, analytics, and much more. You’ll also gather valuable data regarding the origins of your calls by tracking which button was utilized, thus improving your understanding of customer engagement. Adding a Click to Call button to your site can greatly enhance your business's reputation, making it appear more accessible and friendly, which can contribute to a better experience for users. With the Click to Speak button in place, it is anticipated that your business could see an increase in call inquiries of approximately 35%, creating a significant opportunity for interaction and expansion. This cutting-edge communication tool not only optimizes customer interactions but also nurtures connections that may pave the way for enduring relationships, ultimately contributing to the long-term success of your business.

Media

Media

Integrations Supported

Google Chrome
Mozilla Firefox
Safari

Integrations Supported

Google Chrome
Mozilla Firefox
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viabl

Date Founded

2015

Company Location

United States

Company Website

www.viabl.com

Company Facts

Organization Name

Fonvirtual

Date Founded

2010

Company Location

Spain

Company Website

www.fonvirtual.com/en/click-to-call/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

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