Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • GoCodes Reviews & Ratings
    274 Ratings
    Company Website
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    22 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    138 Ratings
    Company Website
  • Emtrain Reviews & Ratings
    48 Ratings
    Company Website
  • Evocon Reviews & Ratings
    95 Ratings
    Company Website
  • SBS Asset Finance Reviews & Ratings
    3 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    646 Ratings
    Company Website
  • Shoplogix Smart Factory Platform Reviews & Ratings
    19 Ratings
    Company Website
  • Robin by Atera Reviews & Ratings
    526 Ratings
    Company Website
  • EZO AssetSonar Reviews & Ratings
    114 Ratings
    Company Website

What is Viaduct?

Viaduct employs its unique AI technology to reveal hidden patterns within complex time series data, enabling asset manufacturers and operators to transform this information into lower warranty costs, reduced downtime, and improved customer satisfaction. By identifying anomalies weeks or even months before typical warranty assessments, Viaduct effectively categorizes affected groups using factors such as production batch, assembly line, operational cycles, and environmental conditions. The platform integrates all data from connected assets into one cohesive interface, making it easier to automate problem detection, speed up investigations, and anticipate asset-related risks. Utilizing Viaduct's features allows manufacturers and operators to slash warranty expenses by uncovering core quality issues far earlier than conventional approaches, resulting in an average warranty cost reduction of 12%. Furthermore, they benefit from a 23% decrease in unplanned downtime through proactive AI-driven failure prediction and prevention techniques, while also developing customized maintenance schedules for each asset to enhance both performance and reliability. This all-encompassing strategy not only optimizes operational efficiency but also promotes ongoing advancements in asset management practices. In doing so, Viaduct empowers businesses to maintain a competitive edge in a rapidly evolving market.

What is Agentforce 360 for Manufacturing?

Agentforce 360 for Manufacturing is Salesforce’s comprehensive AI CRM solution built specifically for the manufacturing industry. It unifies customer interactions, product information, asset data, and operational workflows into one connected platform. By integrating the entire value chain, it enables seamless collaboration between commercial, service, and operations teams. AI-powered agents assist employees with real-time insights and automated processes. Manufacturers can modernize commercial operations by aligning demand forecasts with opportunity management. The platform accelerates service case resolution and improves field service efficiency. Automated warranty claim processing reduces manual workloads and increases accuracy. Agentforce supports stronger distributor and channel partner engagement through shared visibility and performance tracking. Built-in analytics provide actionable insights to drive continuous improvement. The system scales across global operations while maintaining a unified customer view. Salesforce’s AI CRM infrastructure ensures high reliability and adaptability. Agentforce 360 empowers manufacturers to unlock new value, increase revenue, and deliver exceptional customer experiences.

Media

Media

Integrations Supported

Collate
RenderDraw TakeOff Automation
Salesforce Rebate Management

Integrations Supported

Collate
RenderDraw TakeOff Automation
Salesforce Rebate Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viaduct

Company Location

United States

Company Website

www.viaduct.ai/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/manufacturing/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Popular Alternatives

Intelli Warranty Reviews & Ratings

Intelli Warranty

Intellinet Systems

Popular Alternatives

Spine Assets Reviews & Ratings

Spine Assets

Spine Technologies