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What is Viafoura?

Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.

What is Karnival Receipts?

Digital bills, receipts, or invoices provide essential proof of transactions and are legally mandated, which makes it crucial that as we adopt a paperless method, these electronic documents are shared via versatile delivery methods to guarantee they are accessible to everyone indefinitely. Have you ever opened a PDF or image of a bill and wondered about the next steps? These digital bills often lack interactivity and can easily be altered; however, by implementing web technologies to present e-receipts, we can convert many static features into engaging and customized experiences. This shift can be compared to the personalized interfaces found on top-tier web platforms or mobile applications, such as Amazon. Additionally, businesses can enhance customer transitions from one brand to another within their corporate family, tailoring promotions according to the specific brand, customer profiles, and the individual store's environment, thus improving the overall shopping experience. Ultimately, the adoption of cutting-edge technology not only simplifies the documentation process for transactions but also elevates customer interaction through targeted marketing techniques, creating a more satisfying consumer journey. By enhancing these interactions, businesses can foster deeper relationships with their customers and encourage loyalty over time.

Media

Media

Integrations Supported

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Integrations Supported

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viafoura

Date Founded

2012

Company Location

Canada

Company Website

viafoura.com

Company Facts

Organization Name

Karnival

Date Founded

2019

Company Location

India

Company Website

www.karnival.com

Categories and Features

Blog

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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