What is Viafoura?
Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.
Integrations
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Screenshots and Video
Company Facts
Company Name:
Viafoura
Date Founded:
2012
Company Location:
Canada
Company Website:
viafoura.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Viafoura Categories and Features
Review Management Software
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Community Software
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Blog Platform
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing