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What is Viavoo?

Convert insights from various sources, including reviews, chats, surveys, emails, call transcripts, support tickets, and social media, into actionable trends that tackle the complexities of Customer Experience (CX) and User Experience (UX). Utilizing viavoo AI empowers organizations to gain a deeper understanding of customer behaviors, feelings, expectations, and grievances, enabling teams in marketing, CRM, and other Customer Experience sectors to make informed, data-driven choices. Engage with the raw data through vibrant visualizations such as interactive charts that animate the feedback provided by customers. Perform thorough analyses of your products, services, customer journeys, applications, and competitors to reveal crucial insights. This method not only deepens the understanding of customer experiences but also highlights emerging market trends that can guide strategic planning efforts. By adopting this all-encompassing strategy, businesses can foster enhanced customer satisfaction and loyalty while staying ahead of the competition. As a result, organizations become more adept at navigating the ever-evolving landscape of customer needs and preferences.

What is Cloudlytics?

Obtain a thorough compliance assurance system to maintain a solid security framework. Cloudlytics improves the identification, prioritization, and resolution of compliance risks by providing actionable insights that lead to tangible outcomes. Guarantee strong security across various cloud environments to develop resilient applications. Utilizing the capabilities of machine learning and big data analytics, Cloudlytics delivers targeted security strategies aimed at preventing threats from causing any interruptions. Gain a comprehensive evaluation of your AWS environment through a structured approach that emphasizes Operational Excellence, Security, Reliability, Cost Optimization, and Performance Efficiency. Cloudlytics plays a crucial role in performing a well-architected review of your AWS cloud, ensuring that your workloads run effectively, securely, and at optimal performance levels. Delve into the intricacies of your AWS architecture and receive a detailed improvement roadmap, all in line with AWS best practices. By utilizing Cloudlytics, you can ensure that your architecture is not only aligned with your business goals but also compliant with necessary standards. This strategic alignment can significantly enhance your organization's overall operational effectiveness and security resilience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viavoo

Company Location

France

Company Website

www.viavoo.com

Company Facts

Organization Name

Cloudlytics

Company Website

www.cloudlytics.com

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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