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What is Viavoo?

Convert insights from various sources, including reviews, chats, surveys, emails, call transcripts, support tickets, and social media, into actionable trends that tackle the complexities of Customer Experience (CX) and User Experience (UX). Utilizing viavoo AI empowers organizations to gain a deeper understanding of customer behaviors, feelings, expectations, and grievances, enabling teams in marketing, CRM, and other Customer Experience sectors to make informed, data-driven choices. Engage with the raw data through vibrant visualizations such as interactive charts that animate the feedback provided by customers. Perform thorough analyses of your products, services, customer journeys, applications, and competitors to reveal crucial insights. This method not only deepens the understanding of customer experiences but also highlights emerging market trends that can guide strategic planning efforts. By adopting this all-encompassing strategy, businesses can foster enhanced customer satisfaction and loyalty while staying ahead of the competition. As a result, organizations become more adept at navigating the ever-evolving landscape of customer needs and preferences.

What is Kubit?

Warehouse-Native Customer Journey Analytics—No Black Boxes. Total Transparency. Kubit is the leading customer journey analytics platform, purpose-built for product, data, and marketing teams that need self-service insights, real-time data visibility, and complete control—without engineering bottlenecks or vendor lock-in. Unlike legacy analytics solutions, Kubit is natively integrated with your cloud data warehouse (Snowflake, BigQuery, Databricks), so you can analyze customer behavior and user journeys directly at the source. No data exports. No hidden models. No black-box limitations. With out-of-the-box capabilities for funnel analysis, retention metrics, user pathing, and cohort analysis, Kubit delivers actionable insights across the full customer lifecycle. Layer in real-time anomaly detection and exploratory analytics to move faster, optimize performance, and drive user engagement. Leading brands like Paramount, TelevisaUnivision, and Miro rely on Kubit for its flexibility, enterprise-grade governance, and best-in-class customer support. See why Kubit is redefining customer journey analytics at kubit.ai

Media

Media

Integrations Supported

Integrations Supported

Adjust
Adobe Analytics
Airship
Amazon Redshift
AppsFlyer
Branch
Braze
Databricks
Google Cloud BigQuery
Jupyter Notebook
Leanplum
Microsoft Azure
Optimizely One
RudderStack
Slack
Snowflake
Snowplow Analytics
Unity
Vertica
mParticle

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Kubit offers transparent, scalable pricing based on Monthly Tracked Users (MTUs), making it easy to align costs with your actual usage. All plans include unlimited events and seats—so you never have to worry about overage fees or hidden charges. With a no-code setup and native integration with your cloud data warehouse, Kubit minimizes engineering lift while accelerating time-to-insight.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viavoo

Company Location

France

Company Website

www.viavoo.com

Company Facts

Organization Name

Kubit

Company Location

United States

Company Website

www.kubit.ai/

Categories and Features

Product Analytics

Not specified

Text Analytics

Not specified

Web Analytics

Conversion Tracking
Referral Source Tracking
User Interaction Tracking

Categories and Features

Customer Journey Mapping Tools

Attribution Modeling
Behavioral Analytics
Data Import / Export
Predictive Analytics

Data Modeling

Not specified

Digital Analytics

Not specified

Marketing Analytics

Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Retention Tracking
Revenue Tracking

Product Analytics

Attribution
Churn Reporting
Customer Journey Analytics
Data Export
Data History Retention
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

User Research

Not specified

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

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