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What is VidGuide?

Create engaging instructional videos by capturing your screen, enabling you to effectively pin these resources to any software or website your team uses. As you record a brief video demonstrating your step-by-step instructions, you can seamlessly integrate written notes and modify specific segments without the hassle of producing an entirely new video or link. Your VidGuide can be easily attached to various online platforms or shared in groups, facilitating efficient communication with colleagues. This method eliminates the mundane process of drafting lengthy instructions; instead, it accelerates the creation of your guides through video. Deliver impactful guidance that caters to diverse learning preferences within your team, allowing for the swift generation of visual instructions that illustrate how to complete tasks effectively. Turn your recordings into organized step-by-step guides and enhance them with additional notes for clarity. Thanks to our Flightpath technology, you can pin a VidGuide to any tool or website your team depends on, while also being able to monitor who has accessed your VidGuides to ensure comprehensive understanding of the instructional content. This cutting-edge solution not only simplifies the training process but also enhances collaboration among team members, ultimately leading to improved productivity and teamwork. By leveraging this approach, you’ll find that the overall efficiency of your team's learning experience significantly increases.

What is Userlane?

Userlane serves as a digital adoption platform that enables users to swiftly master any software within moments. With our interactive guidance technology and readily available virtual assistant, we offer personalized and contextual support to software users. Our platform is ideal for both the training and onboarding of employees during enterprise digitization as well as for onboarding customers of software vendors. By providing interactive, step-by-step guidance, we assist users in navigating any browser-based software in real time, allowing them to reach their objectives efficiently. Userlane not only accelerates the onboarding process for customers and employees but also decreases support tickets by as much as 75%, while enhancing productivity and overall user satisfaction. Moreover, our DAP is an excellent choice for organizations with remote teams looking to automate and scale their support and training efforts, thereby ensuring a smoother transition for all users involved. Ultimately, Userlane empowers companies to foster a more effective and engaging learning environment.

Media

Media

Integrations Supported

Integrations Supported

Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Salesforce
Workday HCM
Zendesk

API Availability

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?

Pricing Information

We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VidGuide

Company Location

Canada

Company Website

www.vidguide.com

Company Facts

Organization Name

Userlane

Date Founded

2015

Company Location

Germany

Company Website

www.userlane.com

Categories and Features

Mobile Learning

Not specified

Onboarding

Not specified

Productivity

Not specified

Training

Not specified

Video Making

Not specified

Workflow Management

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Trend Analysis

Customer Onboarding

Not specified

Customer Success

Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Usage Tracking / Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

Onboarding

Course Management
Document Management
Employee Handbook
Self Service Portal
Task Management
Training Management

Training

Academic / Education
Built-In Course Authoring
Corporate / Business
Learner Portal
Synchronous Learning
Training Companies

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