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What is VideoCX.io?

VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.

What is CloudVisit?

CloudVisit software is designed to work seamlessly across all major operating systems, web browsers, and mobile devices. This cutting-edge inspection software enhances the process of conducting both commercial and consumer inspections by incorporating features like digital checklists that reduce the need for paper, cloud-based visual data collection, automated report creation, and extensive appointment scheduling tools. With its remote inspection functionality, CloudVisit allows technicians in the field to connect with specialists from afar through a smooth real-time video collaboration interface. During a live remote session, the expert and inspector work from a computer with internet access, while the technician employs the CloudVisit mobile application, which needs either a broadband or WiFi connection. Experts and engineers equipped with this technology can observe a shared live video feed, thoroughly assessing every detail of the project as technicians provide valuable insights, which can be augmented with GPS-tagged images, uploaded documents and photos, screen captures, annotations, as well as audio and video recordings that include time stamps. This comprehensive strategy not only boosts operational efficiency but also enhances communication between different teams. As technology integrates more deeply with inspection workflows, CloudVisit is setting a new standard for how inspections are performed across a multitude of sectors, ultimately paving the way for more innovative practices in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

VideoCX.io

Date Founded

2017

Company Location

INDIA

Company Website

web.videocx.io

Company Facts

Organization Name

Aurora Software Technology

Company Location

United States

Company Website

www.cloudvisittm.com

Categories and Features

KYC

Not specified

Remote Video Support

Not specified

Categories and Features

Telemedicine

Appointment Reminders
HIPAA Compliant
Practice Management
Video Conferencing

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