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What is VideoCX.io?

VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.

What is HyperVerge?

HyperVerge Inc specializes in B2B SaaS solutions that leverage AI for identity verification tailored for industries such as Financial Services, Telecom, Gaming, E-commerce, Logistics, EdTech, and Crypto. Their Identity Verification Platform facilitates effortless customer onboarding, conducts fraud evaluations, performs face authentication, verifies age and documents, and supports eKYC among various other services. Each month, clients utilize this platform to onboard more than 30 million customers. By simply submitting an ID and a selfie, businesses can confirm their customers' identities in mere seconds, effectively reducing fraud while adhering to AML and KYC regulations. With a remarkable accuracy rate of 99.5%, which stands as the highest in the market, and having processed over 600 million KYCs in more than 200 countries since its inception in 2019, HyperVerge’s technology is designed for expansive growth. Their esteemed clientele includes notable companies like SBI, LIC, Jio, Vodafone, Bajaj Finserv, L&T, Swiggy, WazirX, Coinswitch, Razorpay, ICICI Securities, SBI Cards, Grab, CIMB, FE Credit, Home Credit, and over 100 other clients across multiple regions, all relying on them for streamlined onboarding experiences. HyperVerge continues to innovate in the identity verification space, ensuring that businesses can operate with confidence and security in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Microsoft Azure
Mobility Infotech
Visa Click to Pay
cmOffice

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Microsoft Azure
Mobility Infotech
Visa Click to Pay
cmOffice

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VideoCX.io

Date Founded

2017

Company Location

INDIA

Company Website

web.videocx.io

Company Facts

Organization Name

HyperVerge

Date Founded

2014

Company Location

India

Company Website

www.hyperverge.co

Categories and Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

KYC

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