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Ratings and Reviews 0 Ratings
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What is VideoCX.io?
VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.
What is HyperVerge?
HyperVerge Inc specializes in B2B SaaS solutions that leverage AI for identity verification tailored for industries such as Financial Services, Telecom, Gaming, E-commerce, Logistics, EdTech, and Crypto. Their Identity Verification Platform facilitates effortless customer onboarding, conducts fraud evaluations, performs face authentication, verifies age and documents, and supports eKYC among various other services. Each month, clients utilize this platform to onboard more than 30 million customers.
By simply submitting an ID and a selfie, businesses can confirm their customers' identities in mere seconds, effectively reducing fraud while adhering to AML and KYC regulations. With a remarkable accuracy rate of 99.5%, which stands as the highest in the market, and having processed over 600 million KYCs in more than 200 countries since its inception in 2019, HyperVerge’s technology is designed for expansive growth. Their esteemed clientele includes notable companies like SBI, LIC, Jio, Vodafone, Bajaj Finserv, L&T, Swiggy, WazirX, Coinswitch, Razorpay, ICICI Securities, SBI Cards, Grab, CIMB, FE Credit, Home Credit, and over 100 other clients across multiple regions, all relying on them for streamlined onboarding experiences. HyperVerge continues to innovate in the identity verification space, ensuring that businesses can operate with confidence and security in a rapidly evolving digital landscape.
Integrations Supported
ALIP
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Microsoft Azure
Mobility Infotech
Visa Click to Pay
cmOffice
Integrations Supported
ALIP
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Microsoft Azure
Mobility Infotech
Visa Click to Pay
cmOffice
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VideoCX.io
Date Founded
2017
Company Location
INDIA
Company Website
web.videocx.io
Company Facts
Organization Name
HyperVerge
Date Founded
2014
Company Location
India
Company Website
www.hyperverge.co
Categories and Features
Categories and Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval