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Ratings and Reviews 0 Ratings
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What is VideoCX.io?
More than 50 organizations engage in approximately 1.8 million video calls with customers each month, taking advantage of a robust enterprise-grade platform designed for video banking and know your customer (KYC) procedures. Specifically, 13 banks utilize our video contact center for customer onboarding and Video KYC, while 24 lenders depend on our infrastructure for their credit verification processes. Moreover, three businesses have adopted our services to facilitate motor accident claim inspections through video, and an additional three life insurance companies employ our platform for servicing policies. In addition, three organizations utilize our system for employee verification, solidifying our platform as the most comprehensive Video Banking solution available on the market. Each month, we support the onboarding of 1.5 million customers via Video KYC, featuring an array of functionalities including text chat, video recording, screen and file sharing, photo capture, document tagging, location sharing, face matching, a data-sharing API, audit trails, customizable workflows, and conversation continuity. Our platform also offers a tailored page for initiating customer journeys, with authentication options available through any API or mobile OTP, and the ability to extract customer details from external systems via API. To improve user experience further, customers can select product types, request categories, and preferred languages when using our services, ensuring a personalized approach to their needs. This level of customization not only enhances satisfaction but also streamlines the overall interaction process for both customers and organizations alike.
What is JP Interactive Viewer?
Elevate the potential of your Point Cloud, BIM models, and assorted 3D datasets by consolidating your projects within an intuitive digital platform. JPIV acts as a central hub for overseeing, visualizing, sharing, analyzing, and deriving insights from your 3D datasets, including point clouds, 3D meshes, BIM models, and 360 images, while also incorporating relevant project and asset information. Its cloud-based capabilities enable teams to quickly convert large 3D datasets into actionable insights, promoting enhanced collaboration among team members. You can effortlessly visualize, manage, and communicate about your project with stakeholders, all from one cohesive platform. The collaborative features, such as the annotation tool, improve communication among all parties involved, ensuring understanding and efficiency. With the capability for visual inspections accessible from any location at any time, granted you have internet and a web browser, the process becomes remarkably flexible. Moreover, the option to overlay and visualize new elements alongside BIM models, Point Clouds, and 360 images offers a thorough perspective on project advancements. By unifying all essential project data and 3D information in a single place, JPIV provides a dependable single source of truth, which is vital for sound decision-making and robust project management. This integrated method not only simplifies workflows but also greatly enhances productivity across teams, allowing for a more efficient and effective project execution. Additionally, the platform's versatility ensures that as projects evolve, teams can adapt swiftly and maintain alignment with their goals.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$4.95/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VideoCX.io
Company Website
www.videocx.io
Company Facts
Organization Name
JP Global Digital
Company Location
United States
Company Website
jpglobaldigital.com/jp-interactive-viewer/
Categories and Features
Categories and Features
BIM
2D Drawing
3D Modeling
Change Management
Collaboration
Conflict Tracking
Design Modeling
Document Management
For Facility Management
Mobile Access
Scheduling
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery