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What is VideoCX.io?

VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.

What is Plutomen Connect?

Plutomen Connect is an innovative remote visual assistance platform aimed at empowering frontline workers by streamlining the sharing of knowledge and facilitating effective problem-solving through high-definition video streaming. With a straightforward click, specialists can remotely diagnose technical issues and provide swift solutions. The inclusion of smart glasses, like RealWear, greatly enhances the remote assistance experience, allowing frontline personnel to engage in hands-free collaboration and troubleshooting. Users gain access to real-time visual support for routine maintenance, repair, and operations (MRO) through augmented reality overlays on images and videos, complemented by features such as a secure chat option, valuable analytics, and an administrative dashboard that houses detailed digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Furthermore, this adaptable solution integrates seamlessly with various industry-grade smart glasses and is compatible with web browsers, as well as Android and iOS devices, ensuring that all team members can easily access the platform. Ultimately, Plutomen Connect not only enhances communication but also significantly boosts operational efficiency, equipping teams with essential tools for success in their responsibilities while fostering a culture of collaboration and continuous improvement. This comprehensive approach ensures that organizations can quickly adapt to challenges and maintain high productivity levels in their operations.

Media

Media

No images available

Integrations Supported

Integrations Supported

Plutomen Assist
Plutomen Workflow

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

VideoCX.io

Date Founded

2017

Company Location

INDIA

Company Website

web.videocx.io

Company Facts

Organization Name

Plutomen Technologies

Date Founded

2016

Company Location

India

Company Website

pluto-men.com

Categories and Features

KYC

Not specified

Remote Video Support

Not specified

Categories and Features

Augmented Reality

Not specified

Industrial AR

Not specified

Remote Video Support

Not specified

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