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What is VideoCX.io?

VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.

What is SiteCapture?

SiteCapture is a comprehensive software platform tailored for field operations, incorporating both mobile and web applications that improve the consistency and efficiency with which teams collect, organize, manage, and report job site information, including high-quality images and videos, across various industries such as solar energy, property management, and construction. By implementing this solution, organizations can drastically reduce errors in documentation, lessen the frequency of site visits, and accelerate project completion times through a unified system. The platform provides customizable smart forms and templates designed for on-site inspections, surveys, and data collection, ensuring that any photographs and entries are automatically linked to GPS coordinates, timestamps, and device details, all of which are updated in real time with cloud storage. This feature allows office personnel to quickly review, approve, and act on the information without unnecessary hold-ups. Furthermore, the platform is equipped with robust tools for managing visual content, enabling users to categorize, mark, annotate, and validate photos and videos from each job, thus maintaining a thorough history and context for every site visit, which ultimately improves project management and accountability. Additionally, the integration of real-time data synchronization fosters better communication among team members, contributing to a more effective workflow overall.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$110 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VideoCX.io

Date Founded

2017

Company Location

INDIA

Company Website

web.videocx.io

Company Facts

Organization Name

SiteCapture

Date Founded

2009

Company Location

United States

Company Website

sitecapture.com

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