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QminderGlobally, businesses incur significant financial losses each year as a result of lengthy wait times. When customers experience inefficiencies in queue management, they are less inclined to stay loyal or recommend the establishment to others. It's vital to assess how different departments and locations perform, keeping a close eye on wait times and the number of customers in line. Equip your team with the necessary tools to enhance customer service, while also recognizing their accomplishments and pinpointing opportunities for improvement. Performance metrics can be easily tracked and disseminated, with service reports serving as an effective means to analyze key performance indicators and gauge the success of your service approach. Offering a virtual waiting list through customers' phones can significantly reduce physical line-ups, allowing them to wait comfortably in their vehicles, at home, or even outdoors. Keeping customers informed with real-time updates about their wait status and other relevant information is essential. Additionally, fostering communication with customers to gather their feedback can provide valuable insights for ongoing enhancements. By addressing these aspects, you can create a more efficient and satisfying experience for your clientele.
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CredentialStreamCredentialStream® utilizes innovative patented technology to facilitate the requesting, collection, and verification of provider information, ultimately creating a trustworthy Source of Truth for subsequent processes. Its cutting-edge platform is regularly enhanced and is supported by extensive content libraries and top-tier data sets, making CredentialStream the premier solution for managing the entire lifecycle of providers. Additionally, the seamless integration of these resources ensures that organizations can maintain compliance and efficiency in their operations.
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ClickLearnClickLearn makes it easier to navigate intricate business procedures by utilizing widely-used software. You are able to generate educational content in various formats and languages, which can be effortlessly published to a 24/7 accessible learning portal with a single click. A narrated video guide is available to walk you through the entire process in your chosen language. Challenge your understanding with an interactive simulation of your workplace, allowing you to assess your skills without any assistance. This immersive simulation provides a clear, step-by-step guide through the tasks at hand. The guide features precisely cropped screenshots to enhance clarity and comprehension. When you find yourself confused or in need of assistance with a process, ClickLearn Assist serves as an invaluable resource, helping you navigate new tasks in the live system without fear of making errors. Additionally, all your educational materials can be easily auto-translated with just one click, ensuring accessibility for everyone involved. This seamless integration of learning tools fosters a more effective training environment for all users.
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FrontFaceFrontFace is an advanced on-premise software solution for digital signage and kiosks that provides a straightforward way to set up interactive terminals, touchscreen interfaces, and static public displays for various applications, including advertising and information dissemination. It supports a wide range of media formats, allowing you to showcase text, images, PDFs, videos, news tickers, and even complete web pages using HTML5. The standout feature is that you can generate high-definition content using any Windows application that has printing capabilities, enabling you to utilize familiar programs like PowerPoint, Word, and Excel without the need to master a new, complicated design tool. Additionally, FrontFace offers a plugin interface that enhances its functionality by allowing the integration of external calendars such as Office 365 Exchange Online, ICS, or Excel, as well as specialized applications like accident statistics boards or dashboards. Moreover, managing content with FrontFace is incredibly user-friendly and requires no programming expertise, making it accessible to everyone. This combination of features positions FrontFace as an exceptionally versatile choice for anyone seeking to implement digital signage solutions.
What is VideoID?
eID distinguishes itself as a trailblazer by creating a groundbreaking category of internet services dedicated to customer onboarding, utilizing state-of-the-art Video Identification technology, biometrics, and sophisticated AI algorithms. This innovative video streaming solution provides an experience that closely resembles in-person identification, establishing a new standard for secure ID verification processes. Impressively, 41 countries have enacted regulations that allow for customer onboarding through video streaming techniques. VideoID functions in two modes: asynchronously, combining extensive registration with agent verification, and synchronously during live videoconference interviews. It features a patented design and is the only option that holds eIDAS certification. The AI-driven algorithm facilitates the onboarding of new customers in less than 30 seconds, which greatly boosts conversion rates during videoconferencing while effectively combating fraud. The omnichannel platform is designed to be user-friendly across different devices, including desktop computers, dedicated mobile applications for iOS and Android, and even ATMs and kiosks. With VideoID, the customer acquisition journey is efficiently condensed to just 30 seconds, ensuring it is accessible anytime and anywhere. This revolutionary method not only streamlines the onboarding procedure but also significantly raises the security standards across the industry, ultimately fostering greater trust in the digital identity verification landscape.
What is Udentify?
Discover the true identity of your customers, users, or employees with the Udentify solution for Identity Verification and Biometric Authentication.
Here are the challenges we address:
- Verification of identity
- Streamlining onboarding processes
- Facilitating new account creation
- Conducting age verification
- Preventing fraudulent activities
- Implementing biometric authentication
- Enabling passwordless access
- Ensuring robust customer authentication
- Serving as a replacement for knowledge-based authentication (KBA)
- Complying with KYC and AML regulations
Udentify holds both iBeta Level 1 and Level 2 certifications, and it seamlessly integrates with your website or mobile application, allowing users to transition effortlessly between desktop and mobile experiences as they choose, enhancing usability and accessibility. This innovative approach not only simplifies user experiences but also strengthens security protocols across digital platforms.
Integrations Supported
Amazon EC2
Amazon Web Services (AWS)
aiReflex
fcase
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.17
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Electronic Identification
Company Location
Spain
Company Website
www.electronicid.eu/en/solutions/videoid
Company Facts
Organization Name
Fraud.com
Date Founded
2022
Company Location
United Kingdom
Company Website
www.fraud.com/products/udentify-id-verification-and-authentication
Categories and Features
Categories and Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Authentication
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
OCR
Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool