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What is Vidyou?

Our state-of-the-art automation simplifies the creation of video advertisements for major eCommerce platforms and online marketplaces. By effortlessly linking your product catalog through a URL feed, Vidyou quickly produces videos that meet the specific size and requirements for each item. This process allows you to conserve valuable time, as any modifications or new products in your inventory are automatically updated in your Vidyou video collection. Our award-winning designers develop customized templates for your videos at a significantly lower cost than traditional animation studios. Once your catalog is connected, you can prepare your entire advertising inventory in under thirty seconds, enabling the rapid generation of a wide variety of unique videos. By utilizing personalized viewer information, such as the recipient's name or company, you can significantly boost engagement levels. Incorporating tailored videos into your landing page not only captivates your audience but also aids in pinpointing the most interested leads effectively. This cutting-edge strategy guarantees that your marketing initiatives are both efficient and impactful, ultimately driving better results for your business. Furthermore, the ability to adapt your video content quickly ensures you remain agile and responsive to market trends.

What is ServEngage?

ServEngage, a cutting-edge video engagement platform created by Servion, streamlines the interaction between customers and businesses throughout their service journey, whether via a website, mobile app, or kiosk. Users can initiate a video session effortlessly with a single click from any device that has internet access, such as laptops, smartphones, tablets, and smartwatches. This adaptable solution integrates smoothly with existing contact center frameworks and digital communication platforms, including websites, chatbots, mobile applications, email, and popular messaging services like Facebook Messenger, WhatsApp, and SMS, thanks to its open APIs and SDKs. By complementing and enhancing current technologies and workflows, ServEngage significantly enriches customer interactions through video engagement with the brand. The platform not only equips agents to offer visual assistance but also provides personalized support, minimizes the necessity for travel, and improves Net Promoter Score (NPS) with its extensive feature set, ultimately ensuring a more gratifying service experience for users. In essence, ServEngage revolutionizes organizational customer connections, making the process of engagement not only more efficient but also more enjoyable for all parties involved, thereby fostering stronger relationships.

Media

Media

Integrations Supported

Facebook
Google Sheets
Instagram
Microsoft Excel
Pinterest
Snapchat
TikTok
X (Twitter)
YouTube

Integrations Supported

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center

API Availability

Has API

API Availability

Pricing Information

$3,750 per year
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Vidyou

Date Founded

2018

Company Location

United States

Company Website

vidyou.co

Company Facts

Organization Name

Servion Global Solutions

Date Founded

1995

Company Location

India

Company Website

servion.com/solutions/video-engagement/

Categories and Features

Ad Makers

Not specified

Personalized Video

Not specified

Social Media Video

Not specified

Video Advertising

Not specified

Video Email

Not specified

Video Marketing

Not specified

Categories and Features

Video Marketing

Not specified

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