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What is ViewPoint?

Capture Real Feelings. Inspire Real Action. At ViewPoint, we make it easy to turn genuine, in-the-moment experiences into insights you can act on. Our smiley face surveys capture how people really feel, right there and then — giving you instant clarity and the confidence to improve what matters most. Designed to encourage honest, effortless participation, our fully customisable feedback kiosks and online options invite everyone to share their views with a simple tap or scan. Every interaction helps build a clearer picture of satisfaction across your organisation. With research showing that 86% of consumers are willing to spend more for a great experience, understanding how your customers and teams feel has never been more valuable. Our solutions give you the tools to listen, respond, and keep your promise of outstanding service front and centre.

What is LazyMonkey?

LazyMonkey offers cutting-edge QR code solutions designed to enhance the feedback collection process across various sectors. Our premier system for healthcare enables hospitals to gather immediate feedback from patients by offering a QR code at the time of service, allowing patients to easily scan the code and submit their thoughts through a user-friendly online form. This system aggregates all feedback into a comprehensible dashboard that empowers hospital administrators to pinpoint areas that need enhancement. Beyond the healthcare sector, LazyMonkey's technology is versatile and can be utilized in numerous other fields, such as public services, banking, retail, shopping centers, and educational institutions. Our unique software effortlessly integrates with existing frameworks, enabling the generation of distinctive QR codes, efficient data gathering, and clear dashboard visualizations that enhance decision-making processes. By adopting our solutions, organizations can foster a culture of continuous improvement driven by valuable feedback.

Media

Media

Integrations Supported

ALMobile
Aimsio
Buddy Punch
Kynection KIM
Longview Transfer Pricing
Methvin
Riskcast

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

£75

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ViewPoint Feedback

Date Founded

2001

Company Location

United Kingdom

Company Website

www.viewpointfeedback.com

Company Facts

Organization Name

Mindrops

Date Founded

2016

Company Location

India

Company Website

www.mindrops.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Community Feedback Tools
Negative Feedback Management
Screenshot / Screen Capture
Surveys

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