Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    15 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,810 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    862 Ratings
    Company Website
  • Air Reviews & Ratings
    576 Ratings
    Company Website
  • Spidergap Reviews & Ratings
    113 Ratings
    Company Website
  • Innkeeper's Advantage Reviews & Ratings
    43 Ratings
    Company Website

What is ViewPoint?

Transforming the authentic feelings and thoughts of individuals during their experiences into practical insights can significantly bolster your organization. Our cutting-edge smiley face surveys effectively gather this feedback while also encouraging and energizing users to voice their opinions. By capturing “in-the-moment” responses, we ensure greater precision and higher participation rates. Research shows that 86% of consumers are inclined to spend more for an exceptional customer experience. Moreover, our completely customizable feedback kiosks act as a reliable visual reminder of your dedication to understanding customer perspectives. The ease of our customer feedback surveys allows users to effortlessly convey their thoughts regarding their experiences. Utilizing smiley face ratings offers participants a rapid and uncomplicated way to assess your service. Our engaging customer surveys are not only entirely accessible but also provide timely results, keeping you closely aligned with customer requirements. Additionally, our push-button feedback surveys now feature both touch and touchless options to cater to a variety of preferences, making it easier than ever to collect valuable insights. This multifaceted approach ensures that you maintain a strong connection to evolving customer sentiments and preferences.

What is Seven24?

Capture authentic user feedback as they interact with your product, allowing our AI to convert this information into practical tasks. By gathering direct insights from your clientele, you can address concerns discreetly while also publicly celebrating positive remarks. Utilizing topic modeling, the feedback is transformed into prioritized tasks according to the quantity of responses obtained. At the outset of your onboarding process, simply provide a link or a CSV file, and we will streamline your feedback into organized tasks. Leverage sentiment analysis to channel favorable comments toward review platforms. In the past, delving into extensive hours of recordings was a cumbersome challenge that demanded a substantial workforce. Seven24 effectively gathers and analyzes feedback to assess sentiment, motivating users to share positive reviews on sites like Google Maps and Trustpilot. Concurrently, negative feedback prompts actionable tasks on your dashboard, allowing you to swiftly address issues and build customer loyalty. With Seven24’s innovative generative AI, the once arduous task of analyzing large amounts of feedback has been simplified, improving your operations and boosting customer engagement. Now, organizations can respond quickly and efficiently to the voices of their users, ensuring that no valuable insight goes unaddressed. This newfound agility empowers businesses to not only solve problems but also to strengthen relationships with their customer base.

Media

Media

Integrations Supported

ALMobile
Aimsio
Google Sheets
Kynection KIM
Methvin
Microsoft Excel
Riskcast

Integrations Supported

ALMobile
Aimsio
Google Sheets
Kynection KIM
Methvin
Microsoft Excel
Riskcast

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ViewPoint

Date Founded

2001

Company Location

United Kingdom

Company Website

www.viewpointfeedback.com

Company Facts

Organization Name

Seven24

Company Location

Canada

Company Website

www.seven24.ai/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Proteus Reviews & Ratings

Proteus

Xergy

Popular Alternatives

Syncly Reviews & Ratings

Syncly

Deep BlueDot
Prodsight Reviews & Ratings

Prodsight

Product Insight
FeedbackNow Reviews & Ratings

FeedbackNow

Forrester Research