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features
design
support

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What is Viewabo?

Designed for optimal operational performance and improved collaboration, Viewabo is set to transform technical support by converting a phone camera into a valuable visual tool. By using a straightforward SMS link, customers can effortlessly share their smartphone camera with you, enabling you to tackle their issues as if you were right there with them. Rather than just directing customers on how to fix their problems, you can visually lead them through each step of the process. During live video interactions, you have the capability to annotate directly onto the screen, delivering clear and effective visual guidance. Additionally, you can pause the customer's video feed at any point to obtain a closer look, which enhances collaborative efforts toward finding a solution. Simplify your support workflow by easily sharing recordings that facilitate collaboration with other teams, thus boosting overall efficiency in reaching your goals. Viewabo’s remote visual support changes challenging customer interactions into more seamless diagnostics and faster resolutions through effective visual communication, dramatically enhancing experiences compared to traditional support methods. This groundbreaking strategy not only reduces frustration but also empowers both support teams and customers, encouraging them to tackle technical challenges with renewed confidence. With Viewabo, the dynamics of technical support evolve, paving the way for more effective problem-solving and customer satisfaction.

What is AUGmentecture?

AUGmentecture is an innovative communication and collaboration tool utilizing augmented reality specifically tailored for the construction, engineering, and architectural sectors, currently under patent consideration. This platform enables seamless design collaboration by allowing users to interact with 3D models in an immersive AR environment. With a user base exceeding 10,000 and over 500,000 models viewed, AUGmentecture stands out as a user-friendly application that efficiently converts models, maintains consistency in the marketplace, and delivers an effortless user experience. It has gained significant popularity, being recognized as a top-rated application in both the Autodesk App Store and on Android and iOS platforms. Serving architects, engineers, and various design professionals, AUGmentecture facilitates the display and sharing of 3D models in augmented reality on mobile devices. Our mission is to empower designers, architects, and artists by providing them with a straightforward tool to design, upload, and visualize their creations in an augmented reality setting, thus enhancing collaborative efforts in their projects.

Media

Media

Integrations Supported

Freshdesk
Revit
SketchUp
Zendesk

Integrations Supported

Freshdesk
Revit
SketchUp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$15/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viewabo

Date Founded

2014

Company Location

United States

Company Website

www.viewabo.com

Company Facts

Organization Name

AUGmentecture

Date Founded

2014

Company Location

United States

Company Website

augmentecture.com

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

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