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Ratings and Reviews 0 Ratings
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What is Viewpoint eDiscovery?
Conduent plays a crucial role in supporting legal teams during pivotal moments by adeptly overseeing lawsuits and investigations. We partner with clients across the globe to reveal the fundamental elements of their cases while crafting effective legal strategies aimed at safeguarding their organizations. Our all-encompassing eDiscovery software offers a fully integrated solution within a single platform, handling every phase from collection and pre-processing to review—both technology-assisted and traditional—analysis, and case management. Viewpoint is specifically engineered to provide the flexibility, scalability, and automation necessary for customizing eDiscovery workflows to align with your unique requirements and workload. It functions as a comprehensive tool for overseeing electronic records and supplying pertinent data to requesting parties, all supported by a secure and robust global private cloud infrastructure managed by our experienced professionals. Furthermore, our platforms are backed by 24/7 support from dedicated project managers and client service teams, guaranteeing that you receive timely assistance whenever needed. We prioritize a commitment to excellence in both service and technology, empowering you to pursue your legal goals with unwavering confidence. In doing so, we ensure that your organization remains protected while navigating the complexities of legal challenges.
What is OpenText eDiscovery?
OpenText eDiscovery is a sophisticated legal technology platform that delivers end-to-end e-discovery management by combining advanced machine learning, generative AI, and powerful analytics to transform how legal teams approach document review and case strategy. This integrated solution accelerates the identification of relevant electronically stored information (ESI) by automating continuous learning and prioritizing key documents, which significantly reduces review costs and timelines. The platform supports efficient data collection across more than 45 connectors spanning ECM systems, emails, cloud services, and on-premises repositories, ensuring comprehensive coverage while balancing data volumes to avoid over- or under-collection. Its automated personal data detection and redaction features safeguard privacy and compliance through configurable pattern libraries and quality control processes. OpenText eDiscovery facilitates early case assessment (ECA) through front-ended analytics, allowing teams to gain rapid insights for strategic decisions at the outset of investigations. Proprietary AI technologies deliver deep text analytics, including sentiment and fact-vs-opinion analysis, enhancing the understanding of documents and improving case outcomes. Visual tools like hypergraph communication maps reveal hidden relationships and key custodians, helping uncover critical evidence efficiently. Deployment is highly flexible, spanning on-premises, public and private clouds, managed services, and hybrid environments, catering to diverse organizational requirements and data sovereignty concerns. Integration with case management systems streamlines production with automated quality controls and customizable templates, ensuring reliable outputs. The availability of expert advisory and professional services further empowers organizations to optimize their e-discovery processes, mitigate risk, and achieve cost-effective legal operations.
Integrations Supported
Microsoft 365
Microsoft SharePoint
OpenText Magellan
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce
Integrations Supported
Microsoft 365
Microsoft SharePoint
OpenText Magellan
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Conduent
Date Founded
2017
Company Location
United States
Company Website
www.conduent.com/solution/legal-business-solutions/
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.opentext.com/products/ediscovery
Categories and Features
eDiscovery
Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering
Categories and Features
eDiscovery
Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering