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What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is 1Q?

Brands can effortlessly engage with over one million active users on 1Q, an innovative insights platform that rewards participants with immediate cash for their feedback. This unique pay-per-response model promotes swift and accurate input from carefully selected individuals on a regular basis. Users benefit from the ability to monitor replies, assess results, and filter information based on defined criteria in real-time. There are no extended commitments or hefty initial investments needed to begin, simplifying the process of selecting the appropriate plan for your business. Additionally, every tool, feature, and customer support service is made available to all users without any limitations. With 1Q, companies are granted the flexibility to reconnect with respondents as necessary or even develop a tailored panel to engage with them at intervals that align with their research schedules, whether that be in two days or two months. This level of adaptability not only enriches the insights brands can gather but also nurtures lasting connections with participants, enhancing the overall research experience. Through consistent engagement, brands can build a richer understanding of their audience's needs and preferences over time.

Media

Media

Integrations Supported

Agoda
Airbnb
Booking.com
Tripadvisor
Vrbo

Integrations Supported

Agoda
Airbnb
Booking.com
Tripadvisor
Vrbo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per response
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

1Q

Date Founded

2012

Company Location

United States

Company Website

site.1q.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

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