Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,128 Ratings
  • Criminal IP Reviews & Ratings
    17 Ratings
    Company Website
  • Bokun Reviews & Ratings
    763 Ratings
    Company Website
  • Haast Reviews & Ratings
    1 Rating
    Company Website
  • Planview Portfolios Reviews & Ratings
    201 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    33 Ratings
    Company Website
  • Blumira Reviews & Ratings
    150 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,240 Ratings
    Company Website

What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is Allfound?

Reputation management software is vital for companies of any scale, providing all the necessary tools to effectively create, monitor, and manage online reviews. By utilizing customer insights, businesses can gain a significant advantage in their respective markets, effortlessly generating, handling, and promoting reviews, regardless of whether they operate from a single location or multiple sites. This efficient process is managed through an integrated dashboard that simplifies the workflow: you can initiate a review request via a text message from the Allfound dashboard or encourage customers to scan a QR code. After receiving the prompt, customers can easily share their feedback on various platforms such as Google, Facebook, TripAdvisor, and more. Managing your brand's online reputation becomes straightforward with detailed analytics and smooth communication across all brand profiles, all available from a unified view. Keeping a strong, up-to-date collection of reviews will significantly boost your visibility in local search results, helping prospective customers to find and choose your business first. Moreover, trust-building is critical, as a striking 84% of consumers report that online reviews play a crucial role in their purchasing choices, allowing you to build credibility even before the first interaction occurs. Ultimately, implementing effective reputation management strategies can lead to considerable financial gains for your company, making it an indispensable component of modern business practices. Therefore, investing in reputation management software is not just a choice but a strategic necessity for long-term success.

Media

Media

Integrations Supported

Tripadvisor
Agoda
Airbnb
Booking.com
Facebook
Google Business Profile
Instagram
Vrbo
Yelp

Integrations Supported

Tripadvisor
Agoda
Airbnb
Booking.com
Facebook
Google Business Profile
Instagram
Vrbo
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

Allfound

Company Location

Poland

Company Website

allfound.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives