Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye
  • DoctorConnect Reviews & Ratings
    4.7 out of 5 stars 85 Ratings
    Company Website for DoctorConnect
  • Bokun Reviews & Ratings
    4.5 out of 5 stars 804 Ratings
    Company Website for Bokun
  • Expedience Software Reviews & Ratings
    4.8 out of 5 stars 34 Ratings
    Company Website for Expedience Software
  • Haast Reviews & Ratings
    4.9 out of 5 stars 5 Ratings
    Company Website for Haast
  • Blumira Reviews & Ratings
    4.7 out of 5 stars 150 Ratings
    Company Website for Blumira
  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • ARGOS Identity Reviews & Ratings
    4.9 out of 5 stars 8 Ratings
    Company Website for ARGOS Identity
  • Bookinglayer Reviews & Ratings
    4.8 out of 5 stars 152 Ratings
    Company Website for Bookinglayer
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu

What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is KePSLA?

KePSLA collaborates with hotels and the broader hospitality industry to deliver comprehensive guest feedback solutions, social listening tools, in-depth guest analytics, competitive monitoring, and insights into guest behavior. Our offerings empower clients to gain a deeper understanding of their patrons, enabling them to tailor products and services to meet specific needs. We stand by our promise of a 60-day ROI guarantee that ensures a measurable positive effect on your financial outcomes. By leveraging our solutions, businesses can inspire and enhance travel experiences while promoting customer loyalty. Additionally, our Review Intelligence tool enables you to elevate your brand's presence, manage your online reputation effectively, boost reviews on key platforms, and analyze guest feedback to assess departmental performance. In this ever-evolving market, staying ahead of trends and customer expectations is crucial for success.

Media

Media

Integrations Supported

Agoda
Airbnb
Booking.com
Tripadvisor
Vrbo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

KePSLA

Date Founded

2016

Company Location

India

Company Website

www.kepsla.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

Customer Feedback

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Not specified

Popular Alternatives

Popular Alternatives

TrustYou Reviews & Ratings

TrustYou

5.0 out of 5 stars
ReviewPro Reviews & Ratings

ReviewPro

Review Rank