Rannkly
4.9 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 12 Ratings
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Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.
What is Rannkly?
Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.
Integrations Supported
Agoda
Tripadvisor
Airbnb
Booking.com
Integrations Supported
Agoda
Tripadvisor
Facebook
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Pricing Information
$9 per month
There are 3 different plans for pricing:
Basic plan
Premium plan
Enterprise plan
Basic plan
Premium plan
Enterprise plan
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
Windows
Mac
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viff
Company Location
United States
Company Website
www.viff.ai/
Company Facts
Organization Name
Rannkly
Date Founded
2021
Company Location
India
Company Website
www.rannkly.com
Categories and Features
AI Review Management
Not specified
Review Management
Not specified
Categories and Features
AI Review Management
Not specified
Customer Feedback
Behavior Analytics
Community Feedback Tools
Live Chat
Surveys
Website Feedback
Customer Satisfaction
Analytics
Call Reporting
Feedback Collection
Survey Management
Local Marketing
CRM
Email Marketing
Feedback Management
Live Chat
Reporting / Analytics
Review Management
Social Media Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Customer Engagement
Dashboard
Sentiment Analysis
Social Media Schedulers
Not specified