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What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is Reviews Manager?

Reviews Manager simplifies the management of online reviews for businesses by automating feedback collection via email and SMS, while also motivating customers to share their experiences on key platforms like Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. With a centralized dashboard, the platform allows companies to effectively oversee, respond to, and disseminate customer feedback. Serving organizations of various sizes, Reviews Manager offers in-depth analytics, AI-driven response suggestions, and seamless integration with popular website builders. By leveraging the comprehensive features of Reviews Manager's review management software, companies can significantly improve their online presence, enhance customer engagement, and drive meaningful growth. Furthermore, this powerful tool enables businesses to take a proactive stance on feedback management, ensuring they remain competitive and relevant in a rapidly evolving digital landscape, ultimately securing their position in the market.

Media

Media

No images available

Integrations Supported

Agoda
Airbnb
Booking.com
Tripadvisor
Vrbo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$40
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

Reviews Manager

Date Founded

2023

Company Location

United kingdom

Company Website

www.reviews-manager.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

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