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What is Vigil AI?

Take firm actions to ensure that your platform does not inadvertently facilitate the distribution of CSE content by cutting ties with suppliers and confronting the core human tragedies linked to it. By refining the workflow, you can give your analysts improved control over the content they assess. Rather than wading through a vast sea of unrelated media on an individual basis, they can systematically verify the classifier's choices, concentrating on targeted categories. Our solutions are crafted for quick categorization, greatly bolstering your analysts' effectiveness, allowing them to shift from simply tackling a backlog of moderation to proactively identifying, categorizing, and removing CSE content from your platform. This forward-thinking strategy not only enhances operational efficiency but also plays a vital role in fostering a safer digital space for all users, ultimately promoting a culture of accountability and responsibility within the online community.

What is TELUS International Content Moderation?

TELUS International focuses on developing and delivering innovative digital solutions that enhance customer experiences (CX) for forward-thinking global brands. Their wide-ranging services support each step of clients' digital transformation processes, enabling them to quickly integrate state-of-the-art technologies that contribute to better business outcomes. The company’s robust portfolio includes digital strategy, consulting, creative design, IT lifecycle management, data annotation, intelligent automation, and comprehensive omnichannel CX services, which also include content moderation, safety protocols, and a variety of managed services. By fostering growth throughout all development phases, TELUS International partners with companies in fast-evolving industries like technology, gaming, media, eCommerce, fintech, healthcare, and travel. Through their expertise, they assist organizations in navigating the complexities of digital environments while enhancing overall operational effectiveness. Ultimately, TELUS International’s commitment to innovation positions them as a key player in shaping the future of digital customer engagement.

Media

Media

Integrations Supported

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

Integrations Supported

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vigil AI

Company Website

www.vigilai.com

Company Facts

Organization Name

TELUS International

Date Founded

2005

Company Location

Canada

Company Website

www.telusinternational.com

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

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