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What is Vii Customer Loyalty?

Our loyalty program provides retailers with a powerful platform to create and nurture long-lasting, lucrative relationships with their clientele. With the ability to quickly register members at the point of sale, you can effectively onboard participants into your loyalty program by simply collecting their name and email address. Once this initial information is captured, customers will promptly receive an activation link, facilitating the collection of any further details necessary for their enrollment. Additionally, our dedicated online member portal allows users to effortlessly redeem rewards, update their information, and monitor their account activity. Members can actively interact with your brand and keep up with the latest promotions, news, and events through various features such as online promotions, activity statements, transaction histories, and options for membership updates, ensuring they always feel appreciated and well-informed. This all-encompassing strategy not only boosts customer satisfaction but also encourages repeat business and builds loyalty over time, fostering a community around your brand. Ultimately, a strong loyalty program can significantly enhance the overall customer experience and drive sustainable growth for your business.

What is Loyalty Grades?

Easily gather valuable feedback in mere minutes by utilizing the Net Promoter System along with succinct surveys, thus removing the complications associated with intricate setups or integrations. Instead of overwhelming patients with long, tedious questionnaires, we kick off the feedback process by asking a Net Promoter Score question. After responding, patients are invited to provide additional insights and can then move on to a quick survey. Following their indication of how likely they are to recommend your services, they have the opportunity to leave a brief comment about their experience. These insights are instantly directed to your dashboard, delivering perspectives that numerical data alone cannot capture. Additionally, patients can opt to engage in a short survey that takes only a minute or two to finish. This efficient method not only yields quantitative data from various patient encounters but also allows you to monitor performance over time and implement informed enhancements. By streamlining the feedback collection process, you improve patient engagement while acquiring insights that can significantly contribute to your practice’s growth and success. Ultimately, this approach fosters a more patient-centered experience, making each interaction meaningful and beneficial.

Media

Media

Integrations Supported

Acumen

Integrations Supported

Acumen

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vii

Company Website

www.vii.com.au

Company Facts

Organization Name

Loyalty Grades

Date Founded

2014

Company Location

United States

Company Website

www.loyaltygrades.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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