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What is VirtlX?

VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty.

What is Extended DISC?

Across the globe, a shared belief among our clients is that the foundation of success hinges on cultivating a highly motivated and efficient workforce. In response to this need, we offer tailor-made reports aimed at guiding employees and teams towards behavioral adjustments that drive success. By choosing our Unlimited Use License at a fixed rate, clients can utilize assessments as often as needed, thus allowing for accurate financial planning without the worry of unforeseen costs. A crucial reason for disappointing results is that many employees fail to see how training links to their individual goals. This gap often stems from the absence of a clear, personalized approach for modifying behaviors or enhancing skills. While the training materials may be exemplary, they frequently lack the personal relevance that can engage individuals effectively. As a result, such training efforts may not endure, leaving employees skeptical about the value of subsequent programs. Consider the numerous training sessions you’ve witnessed; it’s likely that many lacked the capacity to make a lasting difference. Therefore, we are committed to ensuring that our training not only resonates but also yields significant, long-term results for all involved. Ultimately, our goal is to bridge the gap between training and personal growth, fostering a more successful workforce.

Media

Media

Integrations Supported

HubEngage
OnePageCRM
WhatsApp

Integrations Supported

HubEngage
OnePageCRM
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$9.00 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VirtlX

Date Founded

2017

Company Location

United Kingdom

Company Website

www.virtlx.com

Company Facts

Organization Name

Extended DISC

Date Founded

1997

Company Location

United States

Company Website

www.extendeddisc.org

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Assessment

Certification Management
Individualized Assessments
Multi-User Collaboration
Proctoring
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

NPS

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Assessment

Certification Management
Individualized Assessments
Multi-User Collaboration
Proctoring
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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