SurveySparrow
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Ratings and Reviews 3,092 Ratings
What is VirtlX?
VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty.
What is SurveySparrow?
An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
Integrations Supported
Calendly
Discord
Google Calendar
Google Meet
Hootsuite
HubSpot CRM
Intercom
Meetup
Microsoft OneDrive
API Availability
API Availability
Has API
Pricing Information
$9.00 per month
Annual commitment, billed monthly in advance
Free Trial Offered?
Pricing Information
$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
VirtlX
Date Founded
2017
Company Location
United Kingdom
Company Website
www.virtlx.com
Company Facts
Organization Name
SurveySparrow
Date Founded
2017
Company Location
United States
Company Website
surveysparrow.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Assessment
Individualized Assessments
Multi-User Collaboration
Scoring
Skill Testing
Surveys
Test / Quiz Creation
Brand Management
Not specified
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning
Customer Engagement
Analytics
Feedback Collection
Customer Experience
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Email Management
Performance Metrics
Self Service Portal
Surveys & Feedback
Customer Success
Communication Management
Customer Engagement
Revenue Management
Usage Tracking / Analytics
Data Analysis
Data Discovery
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics
Email Marketing
Artificial Intelligence
Customer Surveys
Reporting/Analytics
Template Management
Employee Engagement
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Heatmap
Behavioral Mapping
Dashboard
NPS
Not specified
Performance Management
360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
SMS Marketing
2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library
Training
Academic / Education
Blended Learning
Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Chatbot
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
NPS
Not specified
Online Form Builders
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video