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What is Virtual Splat Asset Management?

Our free Asset Management software serves as an all-inclusive solution for tracking both fixed and digital network assets, tailored to be scalable, customizable, and intuitive to meet various monitoring needs. The software can be easily set up on any conventional LAN server, is fully compatible with all ODBC-compliant databases, and is accessible from any device connected to the internet. To maintain a successful organization, delivering top-notch IT services that comply with defined service levels while remaining flexible to adapt to shifting business conditions is vital. Furthermore, optimizing the value gained from your IT assets is essential for securing the highest return on investment possible. Achieving a harmonious balance between these objectives, along with improving daily IT service support and delivery, makes robust asset management crucial; it provides in-depth insights into the availability of assets, their locations, operational performance, related costs, and their overall impact on business outcomes. By adopting effective asset management practices, organizations can not only enhance operational efficiency but also foster informed decision-making and facilitate strategic planning for future growth. This holistic approach to asset management ultimately contributes to a more resilient and agile business framework.

What is Octopus ITSM?

A unified solution for IT service management, hardware asset management, and all enterprise service management requests is offered by Octopus ITSM software. This comprehensive platform streamlines request and asset management efficiently, regardless of the scale of your operations. With a focus on user satisfaction, Octopus ITSM software aligns your internal services, ITSM, and CMMS strategies effectively. Its cloud-based architecture, coupled with various integration capabilities, guarantees a rapid and favorable return on investment. Additionally, Octopus ITSM software empowers you to swiftly pinpoint the necessary improvements and implement them, thereby enhancing the productivity of your IT team. By leveraging this tool, organizations can foster a more responsive and efficient service management environment.

Media

Media

Integrations Supported

Stackify Retrace

Integrations Supported

Stackify Retrace

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Splat Software

Company Website

www.virtualsplat.com

Company Facts

Organization Name

Octopus-ITSM.com

Date Founded

2005

Company Location

Canada

Company Website

www.octopus-itsm.com

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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