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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Helio by OmniHelio?

Transform the operational efficiency of your clinic with the cutting-edge task management platform, OmniHelio. Designed specifically to eliminate administrative chaos, Helio streamlines fragmented communication into organized, trackable workflows through smart task assignments and automated ticket creation. This cohesive system enables staff to effectively prioritize, delegate, and manage requests from patients and third parties while accessing detailed interaction histories across multiple channels including voice, SMS, email, and chat. By leveraging AI-driven automation, routine tasks such as appointment scheduling, prescription refill processing, test result notifications, and answering basic patient inquiries are managed seamlessly, allowing your team to concentrate on more intricate elements of patient care. Real-time dashboards provide valuable insights into critical performance metrics and response times, enhancing overall operational visibility. Furthermore, Helio guarantees compliance with HIPAA regulations through its secure EMR integration, ensuring that improved efficiency does not come at the expense of patient privacy or care quality. Consequently, clinics can elevate the patient experience while upholding exceptional service standards, ultimately fostering a more patient-centric environment. This holistic approach not only boosts operational productivity but also cultivates a healthier relationship between healthcare providers and their patients.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

OmniHelio

Company Location

United States

Company Website

www.omnihelio.com

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

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