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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is Here by SalesVu?

Our innovative software solutions are designed to significantly boost your sales while minimizing your workload. With SalesVu, you gain access to a comprehensive set of tools that enable you to effectively manage and digitize your business in today's cloud-connected, contactless environment. Orders can be placed from any location with internet access, ensuring that customers have the latest menus at their fingertips and that no delivery is overlooked. Additionally, we provide robust cash management solutions that enhance security during transactions and streamline your closing procedures. Our centralized POS system empowers you to oversee all orders seamlessly, regardless of their origin. Your staff can effortlessly add, modify, and finalize orders from any terminal, which enhances operational efficiency. By integrating online ordering into your physical store, you can tap into new revenue streams. This approach allows customers to place orders online and pay at their tables, creating a frictionless experience that encourages spending. Research indicates that when customers have the option to order independently, their purchase amounts tend to increase significantly. Ultimately, harnessing these tools will not only improve customer satisfaction but also elevate your business’s overall profitability.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$25/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

SalesVu

Date Founded

2007

Company Location

United States

Company Website

www.salesvu.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Yoga Studio

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

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