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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is Milano Retail?

For a perfectly integrated shopping experience, it is crucial to adopt a robust retail management system that enhances all aspects of your business operations. This is where we step in with our specialized knowledge. Meet the diverse needs of your physical store with our all-encompassing retail software solution. Featuring a wide range of capabilities—including inventory control, bulk pricing alternatives, and customer relationship management tools—our system boosts the operational efficiency of your store staff. We provide you with the essential tools to facilitate sales, as we simplify and automate processes from managing inventory to handling the checkout experience. Additionally, our advanced modules seamlessly integrate with your current retail software, enhancing your system's functionality. It is imperative to ensure your system runs at its optimal level, allowing for business growth while maximizing your investment in technology. You also have the convenience of accepting payments through all major credit or debit cards, with funds directly deposited into your bank account, ensuring financial transactions are both smooth and efficient. By selecting our solution, you are not only equipping your retail business for immediate success but also laying a strong foundation for long-term sustainability and growth in the ever-evolving marketplace. This strategic choice will ultimately help you stay competitive and relevant in the retail sector.

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Integrations Supported

Integrations Supported

Maestro
Moneris
Progress OpenEdge
Shift4
Worldpay

API Availability

API Availability

Pricing Information

$25/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

Milano Software

Date Founded

1989

Company Location

United States

Company Website

milanosoftware.com/retail/

Categories and Features

Customer Feedback

Not specified

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

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