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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is RatingFlow?

RatingFlow is a cutting-edge solution for managing reviews that helps local businesses increase their number of 5-star Google reviews while keeping negative feedback under wraps. Instead of sending every customer to your Google listing and relying on randomness, RatingFlow utilizes an intelligent rating threshold that directs pleased customers (those giving ratings of 4-5 stars) straight to Google, while gently steering unhappy customers (1-3 stars) towards a private feedback form for your management. This approach not only boosts your public ratings but also ensures that any potential negative reviews, which could damage your reputation, are delivered directly to your inbox, giving you the chance to address those concerns proactively. Furthermore, the platform is designed with ease of use in mind for business owners who may lack technical skills; with just one click, you can link your Google Business Profile, set your rating threshold, and customize the feedback funnel with your own branding, including logos and color schemes, allowing you to get started in as little as five minutes. By simplifying the feedback process, RatingFlow not only helps businesses enhance their online visibility but also fosters a stronger relationship with their customers by actively addressing their concerns.

Media

No images available

Media

No images available

Integrations Supported

Google Business Profile

Integrations Supported

Google Business Profile

API Availability

Has API

API Availability

Has API

Pricing Information

$25/month
Free Trial Offered?
Free Version

Pricing Information

$97/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

RatingFlow

Company Location

United States

Company Website

ratingflow.co

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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