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Ratings and Reviews 3 Ratings
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Dialpad SupportMost contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
What is Visionlink?
The Community Operating System (CommunityOS) delivers unparalleled software tailored for advocates of positive transformation, accommodating both established methods and innovative approaches. We reject the notion of isolation among individuals and instead focus on crafting cohesive solutions. Our approach brings together various systems, ranging from childcare to services for the elderly, along with databases of community resources, volunteer opportunities, and call center functions, all while fostering collaborative partnerships. Additionally, our framework addresses both the routine operations of everyday life and the complexities of crises by seamlessly connecting with various organizations. This integration extends to telecommunication systems, text messaging platforms, healthcare providers, workforce agencies, extensive networks of United Ways and 2-1-1 centers, as well as coordinated disaster response entities. Ultimately, we do not offer just one system; rather, we present a network of interconnected solutions that work harmoniously together. This holistic approach ensures that organizations can respond effectively to the dynamic needs of their communities.
What is Selflessly?
Cultivating a purpose-driven culture within your organization is essential for growth and engagement. Selflessly offers a comprehensive software solution paired with actionable data designed to empower your workforce. By facilitating donations, volunteer opportunities, matching contributions, and fostering community impact, we encourage collective action and engagement.
Our platform equips HR leaders with all the necessary tools to design impactful programs and actively involve their teams. Engaging in volunteering and charitable giving enables HR professionals to connect with their employees by supporting meaningful causes.
Research indicates that employees are eager to participate in volunteer efforts and contribute to community initiatives as a cohesive unit, reflecting the company’s values in a tangible way.
Our software ensures that HR leaders have everything they need to implement these programs and foster employee involvement effectively. At Selflessly, we collaborate with exceptional companies, platforms, and individuals to enhance our offerings continually. Proudly recognized as Indiana’s first dual Certified B Corp and Domestic Benefit Corporation, we are committed to social responsibility.
From Corporate Giving and Volunteering to Company Matching Donations and Group Volunteer Events, as well as Corporate Grant Management, we simplify CSR and philanthropy through our user-friendly software, ensuring that giving back is both accessible and impactful for all. Join us in transforming workplace culture into one that prioritizes purpose and community engagement.
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Pricing is determined by total team size. All features are included from giving, volunteering, and in-kind donation management!
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Visionlink
Date Founded
1991
Company Location
United States
Company Website
www.visionlink.org
Company Facts
Organization Name
Selflessly
Date Founded
2017
Company Location
United States
Company Website
www.selflessly.io
Categories and Features
Emergency Management
Not specified
Social Work Case Management
Case Notes
Client Management
Forms Management
Goal Setting / Tracking
Referral Management
Reporting & Statistics
Volunteer Management
Volunteer Management
Group Management
Member Directory
Membership Management
Registration Management
Self Service Portal
Training Management
Volunteer Profiles
Categories and Features
Corporate Social Responsibility (CSR)
Not specified
Corporate Volunteering
Not specified
Donation Management
Donation Tracking
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Recurring Donations
Volunteer Management
Employee Engagement
Not specified
Employee Giving
Corporate Giving
Donation Management
Fundraising
Goals Tracking
Grants / Dollars for Doers
Impact Reporting
In-Kind Giving
Matching Gifts
Volunteer Management
Volunteer Management
Event Management
Group Management
Scheduling
Volunteer Profiles