Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • FixMe.IT Reviews & Ratings
    636 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,399 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    36 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    340 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • Atera Reviews & Ratings
    2,852 Ratings
    Company Website
  • Syncro Reviews & Ratings
    408 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website

What is Visual Assistance?

Visual Assistance is an innovative online customer service platform that facilitates real-time video collaboration and screen sharing. Customers can easily be invited to join sessions through SMS or email, streamlining the connection process. Agents gain the ability to visually diagnose issues by utilizing live camera feeds from mobile devices. The inclusion of voice chat enhances communication, enabling more natural discussions that lead to faster resolutions. Both users can employ annotation tools to emphasize specific details in images, improving clarity during troubleshooting. A comprehensive dashboard provides valuable insights into resource utilization, which aids in optimizing overall resource management. The primary advantages include swift session initiation, a user-friendly interface with robust security measures, expedited problem-solving, and a decrease in the need for onsite visits. This platform is ideal for various scenarios, including remote assistance, installation support, inspections, and training purposes, making it a versatile solution for many industries. Furthermore, the combination of features fosters a collaborative environment that enhances customer satisfaction and operational efficiency.

What is Scopito?

Scopito is a cutting-edge software solution designed for predictive maintenance, specializing in the analysis of geospatial inspection data related to diverse assets like power lines, wind turbines, buildings, and solar panels. This pioneering platform digitizes these assets to derive meaningful insights, pinpoint issues, assess risks, reveal patterns, and enable predictive maintenance through the use of historical data analysis. Its main goal is to incorporate intelligent automation into inspection workflows, thereby improving operational efficiency and reducing service interruptions for clients in the energy sector and other industrial fields. Additionally, the software boasts strong data visualization and management features, which include secure data storage, intelligent filtering options, and seamless integration with critical systems. By offering organized sorting, sophisticated filtering, and dependable storage solutions, Scopito equips users to effectively manage and securely share large datasets. This capability promotes collaboration among global teams, ensuring that data can be safely transmitted for review among peers, all while staying within the platform's secure environment. Furthermore, the platform's user-friendly interface makes it accessible to a wide range of users, enhancing overall productivity and effectiveness in asset management. Ultimately, Scopito acts as a holistic solution for streamlining inspection processes and optimizing asset management across multiple industries.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50/month/5 users
Free Trial Offered?
Free Version

Pricing Information

€50 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OptimaTech Limited

Date Founded

2023

Company Location

New Zealand

Company Website

www.optimatech.co.nz/

Company Facts

Organization Name

Scopito

Date Founded

2014

Company Location

Denmark

Company Website

scopito.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Solar

2D/3D Drawing
Analytics / Reporting
Bill of Materials
CMMS
Estimating
Field Service Management
PV Animation
Permitting
Preventive Maintenance
Proposal Management
Solar Design
Solar Maintenance Management
Solar Monitoring
Solar Project Management
Solar Sales / CRM

Popular Alternatives

Popular Alternatives

Averroes Reviews & Ratings

Averroes

Averroes.ai
CloudVisit Reviews & Ratings

CloudVisit

Aurora Software Technology
Scoop Solar Reviews & Ratings

Scoop Solar

Scoop Robotix