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What is Visual R&B IMS?
Since its inception in 1982, CompuLink has been dedicated to offering customized solutions in activity-based Cost, Fund, and Project Accounting and Management, specifically designed for Public Works, as well as for Road, Street, Bridge, and Service Departments in various municipalities. The Visual R&B IMS® software is equipped with user-friendly tools that facilitate efficient management of Labor, Material, Equipment, and Contract costs, while also taking care of various types of Assets, such as Fixed and Equipment. Recognizing that you balance numerous responsibilities and oversee multiple projects while managing significant assets across wide-ranging areas, our core philosophy revolves around providing a seamless interface that allows your computer to manage complex tasks, offering one-click solutions for your convenience. With more than 20 fully integrated modules and upwards of 150 submodules, coupled with an extensive collection of over 500 pre-written reports, Visual Road & Bridge IMS® includes a built-in Report Writer that empowers you to generate tailored reports that meet your unique requirements. This all-encompassing suite is meticulously crafted to simplify project management processes and significantly boost the efficiency of your operations, ensuring that you can focus on what truly matters. Additionally, our commitment to continuous improvement means we are always evolving our suite to meet the changing needs of public sector management.
What is CivicPlus 311 CRM System?
The CivicPlus 311 CRM System stands out in ways that other systems do not. It offers an all-in-one solution that encompasses everything necessary for completing and monitoring tasks effectively. Your team will have access to vital resources that enhance their efficiency and productivity through the CivicPlus 311 System. The information gathered can be instrumental in future planning and optimizing budget allocations. By eliminating redundant requests, staff can proactively identify and address issues prior to visiting a site. Additionally, the system includes a customizable mobile app, a Facebook integration, and a dedicated call center feature. Service requests can be efficiently categorized and assigned based on geographical location, streamlining the process. Notably, it can automatically recognize and discard duplicate submissions before they are finalized. Furthermore, the use of tailored questions specific to request categories can expedite response times. Enhanced request types not only boost visibility but also ensure privacy protection. The system also facilitates consistent communication with the public through status updates and follow-up inquiries, fostering transparency and engagement. With these features, CivicPlus 311 CRM System significantly enhances operational effectiveness for municipalities.
Integrations Supported
CivicPlus Municipal Websites
CivicReady
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
$750.00/one-time
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CompuLink
Date Founded
1982
Company Location
United States
Company Website
compulink-ltd.com
Company Facts
Organization Name
CivicPlus
Date Founded
2001
Company Location
United States
Company Website
www.civicplus.com/citizen-request-management/
Categories and Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Categories and Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management