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features
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What is Vital Software?

At Vital Software, we focus on creating software solutions that perfectly match your operational requirements. Our extensive offerings cover the entire automotive industry, establishing us as leaders in data-driven advancements within this field. We proudly serve prestigious OEMs, dealer groups, and dealership operations, enabling us to facilitate essential activities such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analysis for service and parts. Our adaptable system allows Business Development Centers (BDCs) to manage customer engagements customized to their unique business processes while effectively monitoring customer satisfaction through CSI scorecards. Additionally, Vital Software features a robust marketing suite that acts as an ideal platform for planning, executing, and assessing marketing strategies across the dealer network. Users can easily design, manage, and evaluate campaign outcomes, launching mail, email, and SMS initiatives with a single click to enhance personalized communication. This combination of versatility and performance guarantees that our software not only satisfies but surpasses the changing needs of the automotive sector, helping businesses thrive in a competitive landscape. Ultimately, we are dedicated to empowering our clients with the tools necessary to achieve success and drive innovation.

What is DealerPeak?

DealerPeak entered the automotive sector in 1999 with the introduction of a Lead Collection Management system covering 17 different locations. Currently, we focus on providing mobile CRM solutions that cater to car dealerships, regardless of their size. Our diverse clientele includes everything from small, independently operated used car lots to expansive enterprise-level dealerships around the globe. With a dedicated technical team that is always on the lookout for groundbreaking solutions, we empower our clients to draw in more customers to their dealerships. Consequently, these advancements enable our clients to increase vehicle sales and greatly improve the customer experience. The DealerPeak Evolution features an array of customized auto dealer desking software and mobile CRM solutions. Each platform has been thoughtfully designed to address the unique needs of various dealership types, sizes, and operational scopes. Whether you're managing a small-town dealership with a few staff members or multiple franchise locations, our CRM software is tailored to fit your distinct requirements. In summary, our unwavering dedication to both innovation and customization guarantees that every dealership has the tools necessary to succeed in a competitive landscape. This commitment to adaptability ensures that we remain a leader in the automotive CRM industry.

Media

Media

Integrations Supported

Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Integrations Supported

Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vital Software

Company Location

Australia

Company Website

www.vitalsoftware.com.au

Company Facts

Organization Name

DealerPeak

Date Founded

1999

Company Location

United States

Company Website

www.dealerpeak.com

Categories and Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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