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What is Vitria VIA Analytics Platform?

VIA provides improved transparency across data and organizational challenges, promoting greater operational efficiency in various industries. This innovative tool enables your team to quickly spot problems, automate solutions when possible, and reduce risks that might negatively impact service quality and customer satisfaction. By emphasizing a proactive analytic value chain and prioritizing customer requirements, VIA not only identifies essential actions but also evaluates them based on their potential effects on customers, empowering you to make strategic choices that improve business results. Moreover, the VIA Solution Templates simplify the process of implementing and personalizing the Platform to meet your unique business demands, ensuring a seamless transition and enhanced flexibility. As a result, utilizing VIA can significantly enhance your operational strategies, making them more responsive and effective in addressing market needs. In today’s fast-paced business environment, such adaptability is crucial for maintaining a competitive edge.

What is Sahaj CRM?

Sahaj has garnered a stellar reputation in Delhi for cultivating outstanding customer relationships. The essence of customer relationship management (CRM) is deeply embedded across all sectors of the company, nurturing a culture centered on the customer. This cohesive framework brings forth a multitude of benefits, including increased cost-effectiveness, improved productivity, and elevated levels of customer satisfaction. At Sahaj CRM, we take pride in offering a unique perspective on CRM solutions. Our applications are meticulously crafted with a comprehensive understanding of our clients' specific needs. By embracing this customized approach, we deliver a versatile Customer Relationship Management (CRM) solution that facilitates the achievement of your goals both swiftly and effectively. With Sahaj, you can select a tailored CRM solution that fits your business's requirements flawlessly. There are also various deployment options available, whether on-premises or cloud-based, which guarantees maximum flexibility for your organization. This adaptability not only empowers businesses to enhance their customer engagement strategies but also allows them to respond dynamically to changing market conditions. Ultimately, our commitment to personalized service helps ensure that each client receives the most effective CRM solution.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vitria

Date Founded

1994

Company Location

United States

Company Website

www.vitria.com

Company Facts

Organization Name

Sahaj Software

Date Founded

2014

Company Location

India

Company Website

sahajinfo.com/sahaj-crm.html

Categories and Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

IoT Analytics

Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking

Streaming Analytics

Data Enrichment
Data Wrangling / Data Prep
Multiple Data Source Support
Process Automation
Real-time Analysis / Reporting
Visualization Dashboards

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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