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Ratings and Reviews 0 Ratings
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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BlueFolderElevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.
What is Vityl IT & Business Monitoring?
Vityl IT & Business Monitoring is not just an IT tool; it is an essential ally in optimizing the efficiency and smooth functioning of your business operations. This cutting-edge system meticulously monitors the technical components that support both your organization's activities and those of your external collaborators. Are you overwhelmed by a multitude of uncoordinated monitoring solutions that obstruct your capacity to understand what is truly significant? With Vityl IT & Business Monitoring, you can effortlessly establish a service and integrate data from all your technical assets, encompassing Infrastructure, Security (SIEM), application performance, databases, log files, help desk, and CRM—everything essential is included! Consequently, you can obtain a thorough overview of your service status within a matter of hours or just a few days. This solution not only provides a strong, cross-platform alternative but also surpasses other expensive and labor-intensive monitoring tools. Moreover, Vityl IT & Business Monitoring is engineered for quick and easy deployment, enabling you to reap rewards in record time while streamlining your entire monitoring approach. Ultimately, this system empowers you to focus on strategic initiatives rather than getting bogged down in complex monitoring challenges.
What is Splunk IT Service Intelligence?
Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.
Integrations Supported
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Dynatrace
Elastic Cloud
Evolven
Freshdesk
IBM Tivoli Monitoring
Intermapper
Jira
Integrations Supported
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Dynatrace
Elastic Cloud
Evolven
Freshdesk
IBM Tivoli Monitoring
Intermapper
Jira
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Fortra
Company Location
United States
Company Website
www.fortra.com/products/it-service-monitoring-business-insights
Company Facts
Organization Name
Splunk
Date Founded
2003
Company Location
United States
Company Website
www.splunk.com/en_us/software/it-service-intelligence.html
Categories and Features
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management