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What is VoIPline Telecom?

Effortlessly manage your business communications without needing any technical skills, thanks to VoIPline Telecom's user-friendly phone system. This system offers complete visibility into your communications through an intuitive visual block diagram accessible from any web browser. With a simple drag-and-drop interface, you can easily place more than 30 telephony configuration tools onto the canvas, allowing you to customize your setup according to your specific needs and preferences. You have the ability to adjust the incoming call flow by linking different objects, making the entire process visually clear for anyone, even those who are not technically inclined; every aspect of how an incoming call is handled is presented in an easily understandable manner. Additionally, you can create multiple distinct canvases organized by tabs to manage various call logics, which minimizes the risk of confusion that can occur when too many elements clutter a single canvas. This adaptability guarantees that your business communications remain efficient and well-organized at all times, empowering you to focus on what truly matters—growing your business.

What is Impact Telecom?

Elevate your sales, support, and marketing approaches to align with customer demands through our innovative AI-driven solutions. In today's rapidly evolving market, having an integrated customer management system that encompasses all client interactions is vital for achieving success. Impact CRM centralizes essential information within a single interface, equipping your team to provide an exceptional customer experience. Utilizing Machine Learning, Impact CRM extracts valuable insights from each interaction, allowing for an accurate assessment of customer satisfaction levels. Additionally, it protects your brand's reputation by identifying potential challenges posed by underperforming staff and reducing compliance risks through targeted detection of problem areas. With ImpacTech, you can effectively measure customer sentiment, address compliance hurdles, and uphold your brand's integrity. Every business recognizes the importance of delivering excellent customer satisfaction, as it not only boosts profitability but also cultivates customer loyalty. Moreover, the powerful benefit of organic word-of-mouth referrals generated by happy customers should not be underestimated. By focusing on these critical aspects, organizations can prosper and develop enduring connections with their customer base, ultimately leading to sustained growth and success. In an age where customer expectations are constantly evolving, adapting to these demands is essential for long-term viability.

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Integrations Supported

Microsoft Teams

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$1.05
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoIPline Telecom

Date Founded

2008

Company Location

Australia

Company Website

www.voipline.net.au

Company Facts

Organization Name

Impact Tech

Company Location

Cyprus

Company Website

www.impactechs.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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