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What is Vocantas Communicate?

Communicate offers both cloud-based and on-site multi-modal communication solutions that integrate interactive text, voice, and email functionalities. These offerings are tailored to help organizations tackle complex scheduling dilemmas, particularly in industries like higher education, utilities, healthcare, manufacturing, and customer service, which boosts outreach and engagement while reducing operational costs. The platform automates notifications through various channels such as text messages, voice calls (IVR), mobile apps, web portals, and emails, allowing schedulers to effectively handle numerous shift callouts simultaneously, thus eliminating the need for time-consuming individual phone calls. Employees can also report their absences or delays through calls or texts, providing details about their anticipated arrival times. The system's real-time integration with your Kronos platform ensures that managers receive immediate updates, keeping them well-informed at all times. In addition, the capability to send mass notifications instantly enhances organizational communication and responsiveness. These cutting-edge features not only simplify communication workflows but also significantly improve operational effectiveness, making Communicate a valuable asset for any business. Ultimately, the combination of these functionalities positions Communicate as a leading solution in the realm of organizational communication.

What is Andgo?

Transform your complex shift-filling and vacation bidding operations with Andgo, a robust solution tailored for high-demand scheduling environments. Our platform can be adopted as a complete suite or utilized selectively, ensuring smooth integration with your current scheduling systems. With its exceptional configurability, Andgo is designed to provide accurate and impactful outcomes. It automates the process of notifying qualified employees about available shifts, enabling efficient bid collection and organized information management for scheduling teams, which guarantees precise shift assignments. Beyond just notifying about open shifts, Andgo offers comprehensive workflows that streamline the entire scheduling process. By leveraging automation throughout the employee scheduling lifecycle, you can drastically reduce the need for manual input, allowing you to fill shifts more swiftly and with the best-fit personnel. Furthermore, incoming requests via phone, such as sick calls, can be automatically handled, directed, and prioritized through an IVR system with ease. Ultimately, Andgo boosts operational efficiency, transforming your scheduling tasks into a more seamless and productive experience, ultimately leading to enhanced staff satisfaction and better service delivery.

Media

Media

Integrations Supported

ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Vocantas

Date Founded

1994

Company Location

Canada

Company Website

www.vocantas.com

Company Facts

Organization Name

Andgo

Date Founded

2014

Company Location

Canada

Company Website

www.andgosystems.com

Categories and Features

Employee Scheduling

Automated Scheduling
Messaging
Mobile Access
Reporting/Analytics
Scheduling

Internal Communications

Chat/Messaging

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Physician Management
Recurring Appointments

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Multi-Location
Real-time Scheduling

Categories and Features

Absence Management

Calendar Management
Notifications/Alerts

Employee Scheduling

Calendar Management

Scheduling

Alerts/Notifications
Calendar Management
Meeting Room Booking
Online Scheduling
Real-time Scheduling
Room Booking Management

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