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What is Vocantas Communicate?
Communicate offers both cloud-based and on-site multi-modal communication solutions that integrate interactive text, voice, and email functionalities. These offerings are tailored to help organizations tackle complex scheduling dilemmas, particularly in industries like higher education, utilities, healthcare, manufacturing, and customer service, which boosts outreach and engagement while reducing operational costs. The platform automates notifications through various channels such as text messages, voice calls (IVR), mobile apps, web portals, and emails, allowing schedulers to effectively handle numerous shift callouts simultaneously, thus eliminating the need for time-consuming individual phone calls. Employees can also report their absences or delays through calls or texts, providing details about their anticipated arrival times. The system's real-time integration with your Kronos platform ensures that managers receive immediate updates, keeping them well-informed at all times. In addition, the capability to send mass notifications instantly enhances organizational communication and responsiveness. These cutting-edge features not only simplify communication workflows but also significantly improve operational effectiveness, making Communicate a valuable asset for any business. Ultimately, the combination of these functionalities positions Communicate as a leading solution in the realm of organizational communication.
What is PolyOptimum ProAct?
The system's essential elements encompass the configuration of its backbone, robust security protocols, regular maintenance, a customizable staff database, streamlined scheduling, capabilities for international staffing, SMS and text messaging functionalities, violation monitoring, electronic timesheet approvals, scheduling simulations, and extensive reporting tools. ProAct-Lite functions as the online counterpart to ProAct, integrating features such as a staff database, scheduling capabilities, violation oversight, SMS/text messaging options, staffing management, electronic approval of timesheets, and basic reporting tools. This system is equipped with various resources to facilitate communication and engagement with employees and volunteers through their mobile devices. Users are offered a variety of choices for managing their staff, including the ability to request schedules, swap shifts, monitor availability, address staffing shortages, log overtime, manage call-backs, and confirm timesheets, thereby enhancing the efficiency of workforce management. Furthermore, by promoting effective communication and flexibility, the platform not only improves operational efficiency but also significantly boosts employee morale and involvement in the workplace. Ultimately, this comprehensive approach aids organizations in adapting to the dynamic nature of workforce management.
Integrations Supported
ADP Comprehensive Services
Azure NetApp Files
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
NetApp Cloud Insights
VBVoice
Integrations Supported
ADP Comprehensive Services
Azure NetApp Files
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
NetApp Cloud Insights
VBVoice
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vocantas
Date Founded
1994
Company Location
Canada
Company Website
www.vocantas.com
Company Facts
Organization Name
PolyOptimum
Company Website
www.polyoptimum.com
Categories and Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Categories and Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling