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What is Vocantas Communicate?

Communicate offers both cloud-based and on-site multi-modal communication solutions that integrate interactive text, voice, and email functionalities. These offerings are tailored to help organizations tackle complex scheduling dilemmas, particularly in industries like higher education, utilities, healthcare, manufacturing, and customer service, which boosts outreach and engagement while reducing operational costs. The platform automates notifications through various channels such as text messages, voice calls (IVR), mobile apps, web portals, and emails, allowing schedulers to effectively handle numerous shift callouts simultaneously, thus eliminating the need for time-consuming individual phone calls. Employees can also report their absences or delays through calls or texts, providing details about their anticipated arrival times. The system's real-time integration with your Kronos platform ensures that managers receive immediate updates, keeping them well-informed at all times. In addition, the capability to send mass notifications instantly enhances organizational communication and responsiveness. These cutting-edge features not only simplify communication workflows but also significantly improve operational effectiveness, making Communicate a valuable asset for any business. Ultimately, the combination of these functionalities positions Communicate as a leading solution in the realm of organizational communication.

What is Shiftboard ScheduleFlex?

ScheduleFlex is an agile scheduling solution designed specifically for service-driven industries such as healthcare, public safety, call centers, and staffing firms. It enables managers to swiftly respond to changing workforce needs by facilitating immediate shift modifications and efficiently pairing them with available and qualified personnel. The system features robust scheduling capabilities that handle urgent modifications adeptly, addressing sudden employee absences and fluctuations in service demand. In addition, ScheduleFlex improves communication through mobile technology, ensuring that both managers and team members remain updated and connected, which is essential for seamless operations. By providing increased visibility into the pool of available and skilled workers, managers can better manage shift coverage while reducing overtime expenses, ultimately enhancing workforce productivity. This cutting-edge tool not only simplifies scheduling workflows but also contributes to the overall effectiveness of the organization. With its ability to adapt to real-time changes, ScheduleFlex positions businesses for greater success in a competitive landscape.

Media

Media

Integrations Supported

ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice

Integrations Supported

Bullhorn
SAP Store
Shift

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2.00/month/user
Packages begin at $2 per user per month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocantas

Date Founded

1994

Company Location

Canada

Company Website

www.vocantas.com

Company Facts

Organization Name

Shiftboard

Date Founded

2002

Company Location

United States

Company Website

www.shiftboard.com

Categories and Features

Employee Scheduling

Automated Scheduling
Messaging
Mobile Access
Reporting/Analytics
Scheduling

Internal Communications

Chat/Messaging

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Physician Management
Recurring Appointments

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Multi-Location
Real-time Scheduling

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Fatigue Management

Not specified

HCM

Not specified

Nurse Scheduling

Float Pool Management
Overtime Calculation
Shift Dispatching / Messaging
Shift Scheduling
Skills Tracking
Vacation / Leave Tracking

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Room Booking Management

Work Schedule Makers

Not specified

Workforce Management

Recruiting Management
Scheduling
Skills Tracking
Time & Attendance

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