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What is Vocera Platform?

Patient care evolves continuously, highlighting the necessity for clinical communication systems that are both flexible and quick to respond. The infrastructure must be equipped with the ability to efficiently manage interactions between people and systems exactly when and how they are most needed. Moreover, it should integrate voice communication, secure messaging, and alarm notifications into a unified system. The Vocera Platform provides such an infrastructure, acting as a smart ecosystem that connects all essential individuals and information to ensure effective patient care. With features like the Dynamic Master Directory, users can quickly locate the right personnel based on their roles, groups, or functions. The Engage intelligent workflow engine is crafted to minimize interruption fatigue by intelligently routing, escalating, and prioritizing communications and alerts with the necessary context. The intuitive voice-driven interface further streamlines communication, enabling users to connect easily by name, role, or group. This all-encompassing strategy not only boosts operational efficiency but also enriches the experiences of caregivers and patients alike, ultimately fostering a more cohesive healthcare environment. By improving the integration of communication tools, the platform enhances collaboration and responsiveness in clinical settings.

What is CharmConnect?

Clear communication and effective teamwork are vital elements in delivering exceptional healthcare to patients. Studies show that nearly two-thirds of medical errors can be attributed to inadequate communication within healthcare teams. Therefore, fostering collaboration among healthcare providers is essential to improve the coordination of patient diagnoses and treatment plans. Charmconnect plays a pivotal role in enhancing communication amongst providers and stakeholders involved in patient care by providing instant access to crucial health information, which forms the basis for meaningful care discussions. The platform’s external chat feature allows providers to securely engage with colleagues across various practices or hospitals about patient issues and share medical records. Furthermore, care teams can create specific Patient channels for individual patients or their caregivers, which enables uninterrupted communication and quicker responses to health inquiries. This innovative strategy not only minimizes health risks stemming from communication delays but also cultivates a more streamlined healthcare environment. By integrating such advanced tools, healthcare teams can fundamentally change their interactions, ultimately leading to a more collaborative and agile patient care experience. In essence, the adoption of these technologies represents a significant leap forward in the pursuit of patient safety and quality care.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stryker

Date Founded

1941

Company Location

United States

Company Website

www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html

Company Facts

Organization Name

CharmConnect

Company Website

www.charmhealth.com/connect/

Categories and Features

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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